Software Alternatives & Reviews

Archbee.io VS Intercom

Compare Archbee.io VS Intercom and see what are their differences

Archbee.io logo Archbee.io

Archbee is a developer-focused product docs tool for your team. Build beautiful product documentation sites or internal wikis/knowledge bases to get your team and product knowledge in one place.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Archbee.io Landing page
    Landing page //
    2021-08-30

Write in a blazingly fast WYSIWYG editor with 30+ custom blocks and native markdown to create built-in diagrams, API docs, Swagger, GraphQL. Check the out of the box integrations with Github, Slack, Lucidchart, Airtable, Google Sheets, Typeform, Jira, or Figma. Inline comments for async collaboration and to enhance team performance or minimize knowledge churn are supported by Archbee's collaborative features.

Why Archbee?

  • Focused on engineering people’s needs.
  • Integrated CMS & hosting platform for docs to allow easy internal and external access.
  • One-click hosting with SEO support and layout templates.
  • Reduce knowledge churn and become remote-friendly.
  • Improve onboarding time and increase developer efficiency.

Effortless content editing and collaboration

  • 20+ Custom Blocks
  • Inline Comments
  • Links & Mentions
  • Markdown editing

Say goodbye to the slow and clunky

  • Drag & Drop to Organize
  • Flexible & Powerful Search
  • Infinite History
  • Access Control
  • Knowledge Graph
  • Intercom Landing page
    Landing page //
    2023-07-05

Archbee.io

$ Details
freemium $30.0 / Monthly (5 users)
Platforms
Browser Windows Mac OSX Linux
Release Date
2019 May

Archbee.io features and specs

  • CDN & Image Optimization on your custom domains: Yes
  • Custom JavaScript: Yes
  • Custom CSS: Yes
  • Search Analytics for team and customer queries: Yes
  • JWT authentication for shared collections: Yes

Intercom features and specs

No features have been listed yet.

Archbee.io videos

Archbee.io Review- My Honest Opinion

More videos:

  • Demo - Archbee walkthrough

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Archbee.io and Intercom)
Documentation
100 100%
0% 0
Customer Support
0 0%
100% 100
Developer Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Archbee.io and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Archbee.io and Intercom

Archbee.io Reviews

Best Gitbook Alternatives You Need to Try in 2023
One alternative to Gitbook is Archbee. A powerful platform that allows users to write, collaborate and publish self-service knowledge portals quickly. One of the main advantages of using Archbee is its simplicity combined with advanced documentation capabilities.
Source: www.archbee.com
12 Most Useful Knowledge Management Tools for Your Business
Archbee offers Mermaid, as well as Markdown through GitHub, and API capabilities, meaning it’s perfect for code documentation. In addition, 30+ custom blocks, as well as 25 embeds and integrations available, make this tool extremely versatile, covering most documentation needs.
Source: www.archbee.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Archbee.io should be more popular than Intercom. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Archbee.io mentions (21)

  • How to simplify, self-contain and delegate work?
    If you have a tech business, you should look into an internal knowledge base that is aligned with developers. archbee.com is similar to document360, but with features that are relevant to write developer documentation, APIs etc. Source: almost 2 years ago
  • Best tool for creating GraphQL API documentation?
    But if you want something similar with your example, check archbee.com, it has integration with GraphiQL. Source: almost 2 years ago
  • How can I make API docs?
    If you want to get a tool and don't need to start building your own setup I would recommend looking into some documentation platforms like archbee.io. Source: almost 2 years ago
  • End user documentation tools - knowledge base / manual
    If you want to go with a SaaS, I'd say to check archbee.io - because you can do end user guides and developer documentation... Source: almost 2 years ago
  • What's your documentation stack?
    It's hard to enforce developers to update documentation. Ideally, you should have somebody responsible to do it. As for the documentation stack, archbee.io for both internal and external. A good alternative to Notion since it supports markdown, code blocks with more options and API references. Source: almost 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Archbee.io and Intercom, you can also consider the following products

Slite - Your company knowledge

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

ReadMe - A collaborative developer hub for your API or code.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

GitBook - Modern Publishing, Simply taking your books from ideas to finished, polished books.

Drift - A messaging app that helps you grow your business.