Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Great service! I always use CloudFlare for my website. All in one and you can keep your website safe with CloudFlare.
Based on our record, CloudFlare should be more popular than Freshdesk. It has been mentiond 96 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
First things first, you'll need to register a domain if you haven't already. You can do this through any domain registrar like GoDaddy, Porkbun, or even Cloudflare itself. - Source: dev.to / 19 days ago
Supports deployment to Netlify, Vercel, and Cloudflare pages. - Source: dev.to / 24 days ago
Configure your Cloudflare account and obtain your…. - Source: dev.to / about 2 months ago
Since Astro is a static site generator, I could host the site for free on Cloudflare. I've never used Cloudflare before, but they've been pretty popular lately due to their free hosting and CDN. I was impressed with how easy it was to set up, and the performance was great. - Source: dev.to / 3 months ago
Except that there is. Cloudflare is pretty great for free SSL certificates and DNS management, but they also offer a free Workers plan. A Cloudflare worker is basically JavaScript code that runs on Cloudflare's edge network and handles HTTP traffic. You can do a lot with workers, including modifying/rewriting HTML responses. You can probably see where this is going: If a worker can modify HTML responses, then it... - Source: dev.to / 5 months ago
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