Software Alternatives, Accelerators & Startups

Acuity Scheduling VS Intercom

Compare Acuity Scheduling VS Intercom and see what are their differences

Acuity Scheduling logo Acuity Scheduling

Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Acuity Scheduling Landing page
    Landing page //
    2023-08-29

Meet the personal assistant for your schedule (only better) that works 24/7 behind the scenes to fill your calendar and take work off your plate. From the moment clients book with you, Acuity is there to automatically send branded & customized booking confirmations, deliver text reminders, let clients reschedule on their own, and process payments so your day-to-day runs smoother even as business get busier. All you need to do is show up at the right time.

A responsive scheduling page means that clients can book appointments from their desktop, tablet, or phone. You can also manage appointments directly from your desktop, tablet, or phone too.

Join the thousands of businesses who have booked millions of appointments already through Acuity Scheduling!

  • Intercom Landing page
    Landing page //
    2023-07-05

Acuity Scheduling features and specs

  • Free Trial: Yes
  • Analytics and Reporting: Yes
  • Integrations: Yes
  • Mobile prioritized UI: Yes
  • Easy to Set-up and use: Yes

Intercom features and specs

No features have been listed yet.

Acuity Scheduling videos

Acuity Scheduling Review and Walkthrough - Why I

More videos:

  • Review - Acuity Scheduling V Schedule Once V Calendly
  • Review - Acuity Scheduling Beginner Introduction 2019

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Acuity Scheduling and Intercom)
Appointments and Scheduling
Customer Support
0 0%
100% 100
Appointment Scheduling
100 100%
0% 0
CRM
0 0%
100% 100

User comments

Share your experience with using Acuity Scheduling and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Acuity Scheduling and Intercom

Acuity Scheduling Reviews

The Best 24 Appointment Scheduling Apps and Booking Software
Acuity Scheduling makes it easy to book appointments with clients and prospects. It’s an online assistant where prospects, customers, and clients can see your real-time availability and book their own appointments. The tool allows you to send customized confirmations that reflect your branding. And you can send appointment reminders and follow-up messages by email or text.
The Best Alternatives to Doodle That You Should Check Out
One drawback is having to add available time slots by hand, making Acuity Scheduling time-consuming.
Source: trafft.com
The 6 Best Calendly Alternatives in 2022 (Free & Paid Options)
Service-based businesses need more than a scheduling app — they need something like Acuity Scheduling that lets customers book appointments and pay for services at the same time.
10 Zenoti Alternatives 2020 | Salon & Spa Scheduling Software
Acuity Scheduling enables the prompt visualization of real-time availability and an easy method for scheduling appointments. The major feature is the calendar coordination. Acuity Scheduling sends notifications about scheduling the appointments; hence, it assures that you don’t miss any. The customers can book the appointments with you without leaving the website or the...
Best Salon Software 2020: The Ultimate Guide
There are several reasons why you may not want to go for an All-in-One Salon Software and instead choose an Appointment Software (like Square Appointments or Acuity Scheduling) + specialized tools.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Intercom might be a bit more popular than Acuity Scheduling. We know about 6 links to it since March 2021 and only 6 links to Acuity Scheduling. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Acuity Scheduling mentions (6)

  • Booking appointments online with payment processing
    I love (acuityscheduling.com). All the best to you. If you need a website please reach out. All the best to you!! (proquestdigital.com). Source: 11 months ago
  • Recommendations for online scheduling app for a one-man tutoring business
    Have you checked acuity? https://acuityscheduling.com seems to be very popular and simple to use. Source: about 2 years ago
  • Need help finding a scheduling platform for my online kids classes business. what do you use?
    In my search, I stumbled upon https://acuityscheduling.com and it seems to check the boxes (wihtout havign actually tried their demo yet) but it is definitely more expensive than corsizio and I wonder if I need everything it can do. Do any of you have any experience with Acuity Scheduling? Would it be a good fit for my small business or is there something better? Source: about 2 years ago
  • What do you use to help with interview booking availability?
    Acuity scheduling does what you're asking https://acuityscheduling.com. Source: over 2 years ago
  • [question] is there an app for scheduling someone else?
    Acuity or Calendly would also let you do this. People normally use these sites to allow their clients to schedule meetings or classes, but you could certainly set up a calendar for your boss where you are the only "client" — you're the only person who schedules meetings. It's a bit more complicated than the Google Calendar option, but it might give you what you want. I'm a professional leadership and executive... Source: over 2 years ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing Acuity Scheduling and Intercom, you can also consider the following products

Calendly - Say goodbye to phone and email tag for finding the perfect meeting time with Calendly. It's 100% free, super easy to use and you'll love our customer service.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Doodle - Make meetings happen. With Doodle, scheduling becomes quick and easy.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

YouCanBook.me - YouCanBook.me is a cloud-based service which allows your customers to schedule appointments and make bookings.

Drift - A messaging app that helps you grow your business.