Software Alternatives, Accelerators & Startups

360inControl VS Intercom

Compare 360inControl VS Intercom and see what are their differences

360inControl logo 360inControl

360inControl® is a new generation of an internal control system (ICS) comprising a governance risk & compliance system (GRC), an information security management system (ISMS), Data Privacy and an audit tool. Free demos and trials are available.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • 360inControl Landing page
    Landing page //
    2022-11-07

360inControl® is the Internal Control Management Solution. It includes Digital Asset Management (e.g. for a GDPR-compliant Data Processing Register) with classification, Policy & Instruction Management, Asset Management, Control Library, Assessment Templates, Audit Management, Case Management (Incident, Problem etc.), Risk Management, Enterprise Risk Inventory, Action Items and a Management Dashboard. All data is available via REST APIs.

Benefits: 1) Swiftly address governance, risk, compliance and security requirements in a digital and sustainable manner 2) Reporting made easy for Audit and Risk Management 3) Centralization of applications e.g. ISMS, GRC Tool, Information Inventory, Data Processing Register, DPIA 4) Increase sustainability, transparency and flexibility, while saving time and money 5) Provided as SAAS solution, it's scalable, secure and cost transparent

360inControl® is based on its own 'Control Library', which covers the requirements of international standards such as ITIL, ISO9001, ISO27001, ISO27002, ISO22301, COBIT 2019, GDPR, PCI, AICPA TSP100, IEC62443, SAMA, DORA, NIS 2 and others. Enterprise controls and control frameworks such as SCF, IT Grundschutz BSI, etc. can be easily added as needed via the upload functionality.

Digitalization, centralization and sustainability are significantly promoted by the use of 360inControl® and silo generation is prevented.

The integrated dashboard provides a quick and up-to-date overview of all information.

  • Intercom Landing page
    Landing page //
    2023-07-05

360inControl features and specs

  • Free Trial: We provide 10 days free trial.
  • Enhanced PoC: We offer PoC period to fully test the functionality.
  • REST API: For all data.
  • SSO: AZURE and OKTA

Intercom features and specs

No features have been listed yet.

360inControl videos

Use 360inControl® for ISO Certification and Re-Certification

More videos:

  • Demo - 360inControl® Risk Module
  • Tutorial - 360inControl® Intro
  • Tutorial - Third Party Management

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to 360inControl and Intercom)
Governance, Risk And Compliance
Customer Support
0 0%
100% 100
Risk Management
100 100%
0% 0
CRM
0 0%
100% 100

Questions and Answers

As answered by people managing 360inControl and Intercom.

Which are the primary technologies used for building your product?

360inControl's answer

AWS Cloud Services

What makes your product unique?

360inControl's answer

Integrated ecosystem for all governance activities. License Model for all employees, internal and external. Full adaptability being content and industry neutral. Multi-compliance capable. Utmost vertical and horizontal control.

Why should a person choose your product over its competitors?

360inControl's answer

Quick and easy implementation of the solution.

How would you describe your primary audience?

360inControl's answer

All roles dealing with corporate governance issues.

What's the story behind your product?

360inControl's answer

Our Mission: We enable companies to swiftly set up their integrated ecosystem for GRC, ESG, Information Security and Data Protection with optimized resources in a sustainable way.

User comments

Share your experience with using 360inControl and Intercom. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare 360inControl and Intercom

360inControl Reviews

  1. 360inControl

    360incontrol is a comprehensive internal audit control management system designed to streamline and enhance the governance, risk management, and compliance processes within an organization. It integrates various aspects of these functions into a unified platform, offering a centralized hub for managing and monitoring all related activities

    👍 Pros:    Centralized management|Streamlined processes|Enhanced visibility and reporting|Scalability and customization
    👎 Cons:    User adoption issues|Difficult to find the actions and menu

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

360inControl mentions (0)

We have not tracked any mentions of 360inControl yet. Tracking of 360inControl recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing 360inControl and Intercom, you can also consider the following products

LogicGate - The LogicGate platform empowers businesses to build agile enterprise process applications that deliver workflow automation and process efficiency

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DoubleCheck Risk Management - Enterprise risk identification, assessment & reporting

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

StandardFusion - Integrated Risk Management Software to manage all your data governance, risk and compliance needs.

Drift - A messaging app that helps you grow your business.