360inControl
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Camms.Risk
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Freshdesk
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360inControl® is the Internal Control Management Solution. It includes Digital Asset Management (e.g. for a GDPR-compliant Data Processing Register) with classification, Policy & Instruction Management, Asset Management, Control Library, Assessment Templates, Audit Management, Case Management (Incident, Problem etc.), Risk Management, Enterprise Risk Inventory, Action Items and a Management Dashboard. All data is available via REST APIs.
Benefits: 1) Swiftly address governance, risk, compliance and security requirements in a digital and sustainable manner 2) Reporting made easy for Audit and Risk Management 3) Centralization of applications e.g. ISMS, GRC Tool, Information Inventory, Data Processing Register, DPIA 4) Increase sustainability, transparency and flexibility, while saving time and money 5) Provided as SAAS solution, it's scalable, secure and cost transparent
360inControl® is based on its own 'Control Library', which covers the requirements of international standards such as ITIL, ISO9001, ISO27001, ISO27002, ISO22301, COBIT 2019, GDPR, PCI, AICPA TSP100, IEC62443, SAMA, DORA, NIS 2 and others. Enterprise controls and control frameworks such as SCF, IT Grundschutz BSI, etc. can be easily added as needed via the upload functionality.
Digitalization, centralization and sustainability are significantly promoted by the use of 360inControl® and silo generation is prevented.
The integrated dashboard provides a quick and up-to-date overview of all information.
360inControl FreshdeskNo features have been listed yet.
360inControl's answer
AWS Cloud Services
360inControl's answer
Integrated ecosystem for all governance activities. License Model for all employees, internal and external. Full adaptability being content and industry neutral. Multi-compliance capable. Utmost vertical and horizontal control.
360inControl's answer
Quick and easy implementation of the solution.
360inControl's answer
All roles dealing with corporate governance issues.
360inControl's answer
Our Mission: We enable companies to swiftly set up their integrated ecosystem for GRC, ESG, Information Security and Data Protection with optimized resources in a sustainable way.
360incontrol is a comprehensive internal audit control management system designed to streamline and enhance the governance, risk management, and compliance processes within an organization. It integrates various aspects of these functions into a unified platform, offering a centralized hub for managing and monitoring all related activities
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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