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16bugs VS Keeping

Compare 16bugs VS Keeping and see what are their differences

16bugs

16bugs is an all-in-one bug tracking software that makes it easier for you to manage all sorts of bugs in performance with the simple interface; ultimately, you will be more productive for sure.

Rating
0 reviews
Alternatives Is it good?
Keeping

Turns Google Workspace Into Your Team’s Help Desk

Rating
0 reviews
Pricing
Paid Free trial
Alternatives Is it good?
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One API for 80+ AI models — LLM, image, video & music — priced up to 80% below the official APIs. Pay only for successful calls; failed runs refunded; credits never expire. sponsored
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Tool popularity
100% vs 0%
alternatives listed
26 vs 89

Base details

Website, pricing, platforms and company facts side by side.

16bugs
Keeping
Website 16bugs.com keeping.com
Pricing
Official pricing
Paid Free trial Official pricing
Company — Startup from the United States · 1 - 9 employees · 2020
Listed in
Development Tool Project Management Code Collaboration Git +2
Help Desk Customer Support Customer Service Help Desk And Ticketing Shared Inbox For Gmail Team Email Management Collaborative Email Platform Customer Support Tool For Gmail Productivity Automation SaaS +8

About 16bugs and Keeping

In their own words, as submitted to SaaSHub.

16bugs
Keeping

No description of 16bugs yet.

Keeping is a shared inbox and helpdesk tool that lives inside Gmail, turning a shared mailbox like support@company(dot)com into a collaborative workspace where customer emails become trackable tickets with assignments, statuses, tags, and collision detection. It adds helpdesk power (templates,...

Read more about Keeping

Features and specs

What each product offers, as listed by its team.

16bugs 0 features
Keeping 6 features

No features have been listed yet.

  • Shared Inbox
    Collaborate on your shared inbox from Gmail
  • Automated Workflows
    Tag, assign, and process email automatically
  • Lives in Gmail
    No extra tabs or apps to learn
  • Unlimited Mailboxes
    Add as many shared mailboxes as you like for free
  • Powerful Analytics
    Track first response time, volume, and measure your team
  • Collision Detection
    Never answer the same email twice

Videos

Walkthroughs and reviews on video.

16bugs 0 videos + Add
Keeping 2 videos + Add

No 16bugs videos yet. You could help us improve this page by suggesting one.

DROP 2025 REVIEW | Keeping the Shot INTERESTING!

More videos

  • - I hate it, I'm keeping it. SMSL PL200T CD transport review.

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
16bugs
Keeping
100% 100%
Tool
0% 0%
0% 0%
Customer Support
100% 100%
100% 100%
Development
0% 0%
0% 0%
Help Desk
100% 100%

Questions & Answers

As answered by people managing 16bugs and Keeping.

How would you describe the primary audience of your product?

Keeping's answer:

Small and medium sized businesses

Which are the primary technologies used for building your product?

Keeping's answer:

Built in GCP (Google Cloud), with React, Elixir, and Phoenix.

What's the story behind your product?

Keeping's answer:

Keeping was built to help teams manage customer support without leaving Gmail. It brings the structure of a help desk to shared inboxes, making it easier to assign, track, and respond to customer emails as a team.

User comments

Share your experience with using 16bugs and Keeping. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

16bugs no reviews yet
Keeping no reviews yet

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Alternatives to 16bugs and Keeping

When comparing 16bugs and Keeping, you can also consider the following products.

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