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Get into the minds of your customers by watching them navigate your site and chatting with them as they do so.
#Live Chat #Customer Service #Web Analytics 3 social mentions
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ApexChat provides live chat solutions and services for online businesses.
#Live Chat #Customer Service #Help Desk
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Smooch connects your business software to all the world’s messaging channels for a more human customer experience.Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 1 social mentions
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Deep Talk is the easiest way to turn customer and employee feedback into analytics and actionable data.Pricing:
- Freemium
- Free Trial
- $99.0 / Monthly (Up to 3000 rows of data )
#Customer Service #Customer Experience #Employee Feedback
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Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.
#Surveys #Feedback #User Feedback
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Collect user feedback and improve your websites, apps and emails with Usabilla's Voice of Customer Solutions.
#Surveys #Customer Service #User Feedback
Product categories
Summary
The top products on this list are Lucky Orange, ApexChat, and smooch.
All products here are categorized as:
Tools for managing customer support, inquiries, and interactions.
Tools for analyzing web traffic and user interactions on websites.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
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