Top 9 Customer Service Products in Task Management

The best Customer Service Products within the Task Management category - based on our collection of reviews & verified products.

Product categories

Communication Customer Service Customer Support Email Automation Email Management Employee Scheduling Git Help Desk Help Desk And Ticketing Office & Productivity Project Management Task Management

Summary

The top products on this list are osTicket, Hiver, and ConnectWise Manage. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. Tools for organizing, tracking, and managing tasks. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Live Chat #Customer Service #Help Desk 38 social mentions
Hiver Landing Page

2

Hiver

Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

#Email Automation #Email Productivity #Email Management 5 social mentions
ConnectWise Manage Landing Page

3

ConnectWise Manage

ConnectWise Manage is a project management solution that connects all crucial business processes in a single application.

#Customer Service #Help Desk #Customer Support
Web Help Desk Landing Page

4

Web Help Desk

Web Help Desk is a help desk ticketing and IT asset management software.

#Customer Service #Help Desk #Help Desk And Ticketing
Issuetrak Landing Page

5

Issuetrak

Issue tracking software for help desk and customer service

#Project Management #Task Management #Git
Request Tracker Landing Page

6

Request Tracker

open-source enterprise grade issue and ticket tracking system

#Customer Service #Help Desk #Help Desk And Ticketing 22 social mentions
iHelpDesk Landing Page

7

iHD

iHelpDesk

iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

#Customer Service #Help Desk #Help Desk And Ticketing
Totango Landing Page

8

Totango

Totango is a Customer Success Software Platform

#Customer Service #Help Desk #Help Desk And Ticketing
NICE Workforce Optimization Landing Page

9

NICE Workforce Optimization

Learn how to increase productivity and manage better engagement with your employees. Provide the best service for your customers.

#Employee Scheduling #Customer Service #Workforce Management

Recent Customer Service Posts

Task Management (Aug 27)

saashub.com // about 1 month ago

What Matters: Best OKR Tools and Goal-Setting Software for Effective OKR Tracking and Management

whatmatters.com // about 1 month ago

The Best ADHD Apps for Adults: Top 8 Picks for Better Productivity

dev.to // 3 months ago

The Top 7 ClickUp Alternatives You Need to Know in 2025

ledgerteams.com // 6 months ago

Top 10 Notion Alternatives for 2025 and Why Teams Are Choosing Ledger

ledgerteams.com // 6 months ago

How Tight-Knit Teams Get More Done with Innovative Project Management Tools

medium.com // 8 months ago

Related categories

💬 Customer Support 🆘 Help Desk 💬 Help Desk And Ticketing 💼 Office & Productivity ✅ Project Management

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!