1. Zendesk is a beautiful, lightweight help-desk solution.

  2. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

  3. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  4. Live chat software with the right portion of helpdesk functionality. Ticketing, Livechat, Reports. Hosted or On-Premise. Starting at $15. FREE 14 day trial.

    paid Free Trial $15.0 / Monthly (Ticket)

  5. multi-channel inbox service for collaborative teams

  6. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  7. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  8. Social Customer Support and Help Desk and Ticketing

  9. Gorgias is a helpdesk built to provide great support at scale.

  10. LiveWorld offers social customer service and conversational marketing solutions.

  11. Industry's first context-aware Helpdesk Software

  12. Easiest way to manage Facebook Messenger chats