Software Alternatives & Reviews

Social Customer Support Software

The best Social Customer Support Software based on votes, our collection of reviews, verified products and a total of 13 factors

Top Social Customer Support Products

  1. Zendesk is a beautiful, lightweight help-desk solution.

    Visit website

  2. Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

    Visit website

  3. Help Scout is a simple, straightforward way to provide excellent support

    paid Free Trial $20.0 / Monthly (5 Mailboxes, 1 Docs site)

  4. LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

    freemium $9.0 / Monthly (Small)

  5. multi-channel inbox service for collaborative teams

  6. Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

  7. A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

  8. Gorgias is a helpdesk built to provide great support at scale.

  9. Social Customer Relationship Management Platform · ConvoPLUS is a multipurpose tool helping your business with marketing sales, and service.

    Free Trial

  10. Industry's first context-aware Helpdesk Software

    Visit website freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)

  11. Helpdesk Software Your Team Can Rely On

  12. Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

  13. SupportBee's Help Desk Software helps your team collaborate on customer support. All our plans come with UNLIMITED Agents. Start a FREE 14 day trial today!

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Author: | Publisher: SaaSHub
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Blogs

News from the blogs of product alternatives mentioned above
  • Navigating Product Changes in SaaS Support
    21 Sep 2023 · HelpScout · Read here
  • Ecommerce Customer Service is Changing – Here’s How to Stay Ahead
    20 Sep 2023 · Gorgias · Read here
  • Comparing the Best Ecommerce Platforms in 2022
    20 Jul 2022 · GrooveHQ · Read here
  • Most commonly used IVR phrases
    14 Dec 2021 · LiveAgent · Read here
  • How Customer Service And Marketing Teams Can Join Forces to Boost CX
    25 Nov 2021 · SupportBee · Read here
  • How to Identify and Overcome Customer Pain Points
    22 Nov 2021 · Freshdesk · Read here