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Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.
#Customer Support #Live Chat #CRM
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NOTE: Attensity has been discontinued.Attensity provides social analytics and engagement applications for social customer relationship management (social CRM).
#Data Dashboard #Business Intelligence #Sales Tools
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SoDash is a social customer service platform.
#Social Media Tools #Customer Service #Social Listening
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Trooya is a cloud-based social media contact center that enables users to respond to customers, resolve their issues and earn their goodwill.
#Social Media Tools #Social Media Marketing #Customer Service
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Provides a secure, highly available, and easy to deploy customer interaction management solution.
#Customer Support #Help Desk #Customer Service
Product categories
Summary
The top products on this list are Conversocial, Attensity, and SoDash.
All products here are categorized as:
Tools for tracking and analyzing social media activity.
Social Customer Support.
One of the criteria for ordering this list is the number of mentions that products have on reliable external sources.
You can suggest additional sources through the form here.
Related categories
If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link.
Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through
the management page. Thanks!