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Top 9 CRM Products in Social Customer Support

The best CRM Products within the Social Customer Support category - based on our collection of reviews & verified products.

Hubtype Bots Conversocial Reply.ai GrooveHQ ConvoPLUS Logicalware Sentiment Botmywork Chatbot Builder Abhisi

Product categories

AI CRM Chatbots Code-Free Chatbot Builders Customer Iteraction Customer Service Customer Support Help Desk Help Desk And Ticketing Live Chat Social CRM Social Media Tools

Summary

The top products on this list are Hubtype Bots, Conversocial, and Reply.ai. All products here are categorized as: Customer Relationship Management. Social Customer Support. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Hubtype Bots Landing Page
    Hubtype Bots Landing Page
    1

    Hubtype Bots

    NOTE: Hubtype Bots has been discontinued.
    Automate 80% of your requests. Provide 24x7 self-service and let Bots handle the FAQs.

    #Chatbots #CRM #Customer Iteraction

  2. Conversocial Landing Page
    Conversocial Landing Page
    2

    Conversocial

    Conversocial is The Digital Care Platform for Social Messaging, creating a clear digital path for brand and consumer engagement.

    #Customer Support #Live Chat #CRM

  3. Reply.ai Landing Page
    Reply.ai Landing Page
    3

    Reply.ai

    Reply.ai is an platform to build and manage cross-platform bots across all messaging apps.

    #Chatbots #CRM #Customer Iteraction

  4. GrooveHQ Landing Page
    GrooveHQ Landing Page
    4

    GrooveHQ

    A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

    #Help Desk #Customer Support #Customer Service 2 social mentions

  5. ConvoPLUS Landing Page
    ConvoPLUS Landing Page
    5

    ConvoPLUS

    Social Customer Relationship Management Platform · ConvoPLUS is a multipurpose tool helping your business with marketing sales, and service.
    Pricing:
    • Free Trial

    #Social CRM #Social Customer Support #CRM

  6. Logicalware Landing Page
    Logicalware Landing Page
    6

    Logicalware

    Manage all your customer interactions in one place with Logicalware's smart, efficient multi-channel customer support solutions

    #Help Desk #Customer Support #CRM

  7. Sentiment Landing Page
    Sentiment Landing Page
    7

    Sentiment

    Sentiment is a SaaS platform that allows contact centres to deploy social media as a channel alongside voice,email and chat

    #Social Media Tools #Customer Service #Social Listening 2 social mentions

  8. Botmywork Chatbot Builder Landing Page
    Botmywork Chatbot Builder Landing Page
    8

    Botmywork Chatbot Builder

    NOTE: Botmywork Chatbot Builder has been discontinued.
    Create, configure & customize your Facebook Messenger chatbot to automate chats and get faster conversions with more sales.
    Pricing:
    • Freemium
    • Free Trial
    • $14.0 / Monthly

    #AI #Marketing Platform #Chatbots

  9. Abhisi Landing Page
    Abhisi Landing Page
    9

    Abhisi

    Abhisi provides a helpdesk solution that seamlessly integrates with all communication channels used by the customers.

    #Help Desk #Customer Support #Customer Service

Related categories

💬 Customer Support 🆘 Help Desk 🤖 Chatbots 🤝 Customer Service 📂 Customer Iteraction

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!
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