Software Alternatives & Reviews

Top 9 Customer Support Products in IT Helpdesk

The best Customer Support Products within the IT Helpdesk category - based on our collection of reviews & verified products.

Zendesk Jira Service Desk JitBit Helpdesk Vision Helpdesk ClearFeed DeskXpand SympoQ Halp for Microsoft Teams

Summary

The top products on this list are Zendesk, Jira Service Desk, and JitBit Helpdesk. All products here are categorized as: Platforms for managing customer inquiries and support tickets. IT Helpdesk. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  2. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #DevOps Tools #Service Desk #Help Desk

  3. JitBit is a web-based help desk and ticketing software solution
    Pricing:
    • Freemium
    • Free Trial
    • $29.0 / Monthly (Basic plan)

    #Customer Service #Customer Support #Help Desk 1 user reviews

  4. Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
    Pricing:
    • Freemium
    • Free Trial
    • $8.0 / Monthly (Per Staff Billed Annually)

    #Help Desk #Customer Support #Customer Service 1 social mentions

  5. ClearFeed is a conversational Support platform for Slack and MS Teams
    Pricing:
    • Freemium
    • Free Trial
    • $80.0 / Monthly (Request management on 20 Slack channels.)

    #Customer Support #SlackBot #Integration 14 social mentions

  6. A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.
    Pricing:
    • $7.0 / Monthly (agent / month)

    #Customer Support #Help Desk #Help Desk And Ticketing

  7. 7
    Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
    Pricing:
    • Paid
    • Free Trial
    • $10.0 / Monthly (Concept plan, one agent seat)

    #Help Desk And Ticketing #Customer Support #Support Automation

  8. An internal help desk built into Teams

    #Productivity #Bots #Tech 1 social mentions

  9. iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

    #Customer Support #Help Desk #Customer Service

Related categories

Recently added products

If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!