Software Alternatives & Reviews

Top 9 Service Desk Products in IT Helpdesk

The best Service Desk Products within the IT Helpdesk category - based on our collection of reviews & verified products.

Jira Service Desk SysAid BMC Helix ITSM HaloITSM Vision Helpdesk Hornbill Rezolve.ai Gaspar AI JitBit Helpdesk

Summary

The top products on this list are Jira Service Desk, SysAid, and BMC Helix ITSM. All products here are categorized as: Software for managing IT service desks and support. IT Helpdesk. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #DevOps Tools #Service Desk #Help Desk

  2. 2
    Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly
    Pricing:
    • Paid
    • Free Trial

    #IT Service Management #Help Desk #Help Desk And Ticketing

  3. BMC Helix ITSM is a SaaS-based software that helps IT companies in providing effective service management solutions.

    #Service Desk #Help Desk #Project Management

  4. You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
    Pricing:
    • Paid
    • Free Trial
    • $49.0 / Monthly (Agent)

    #ITSM #Service Desk #IT Service Management 2 social mentions

  5. Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
    Pricing:
    • Freemium
    • Free Trial
    • $8.0 / Monthly (Per Staff Billed Annually)

    #Help Desk #Customer Support #Customer Service 1 social mentions

  6. Hornbill offers an ITIL compliant IT Service Desk platform

    #IT Management #Service Desk #IT Service Management

  7. Transform Employee Experience With Powerful AI Service Desk Within MS Teams. Don’t Track. Auto-resolve Issues.

    #ITSM #Service Desk #IT Service Management 2 social mentions

  8. Your AI partner on Slack & MS Teams to optimize service desk operations and make employees more productive by auto-resolving IT & HR issues and automating workflows for repetitive tasks and processes.
    Pricing:
    • Paid
    • Free Trial
    • $2.26 / Monthly (per user (11-100 users, then discounted pricing))

    #IT Helpdesk #Employee Service Desk #Workflow Automation

  9. JitBit is a web-based help desk and ticketing software solution
    Pricing:
    • Freemium
    • Free Trial
    • $29.0 / Monthly (Basic plan)

    #Customer Service #Customer Support #Help Desk 1 user reviews

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