Software Alternatives & Reviews

Top 9 Customer Service Products in IT Helpdesk

The best Customer Service Products within the IT Helpdesk category - based on our collection of reviews & verified products.

Zendesk JitBit Helpdesk Jira Service Desk Vision Helpdesk SympoQ DeskXpand Halp for Microsoft Teams Gaspar AI

Summary

The top products on this list are Zendesk, JitBit Helpdesk, and Jira Service Desk. All products here are categorized as: Tools for managing customer support, inquiries, and interactions. IT Helpdesk. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  2. JitBit is a web-based help desk and ticketing software solution
    Pricing:
    • Freemium
    • Free Trial
    • $29.0 / Monthly (Basic plan)

    #Customer Service #Customer Support #Help Desk 1 user reviews

  3. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #DevOps Tools #Service Desk #Help Desk

  4. Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
    Pricing:
    • Freemium
    • Free Trial
    • $8.0 / Monthly (Per Staff Billed Annually)

    #Help Desk #Customer Support #Customer Service 1 social mentions

  5. 5
    Customer support software with support ticketing, live chat and knowledge base features agile teams and startups use to automate support process from a single platform.
    Pricing:
    • Paid
    • Free Trial
    • $10.0 / Monthly (Concept plan, one agent seat)

    #Help Desk And Ticketing #Customer Support #Support Automation

  6. A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.
    Pricing:
    • $7.0 / Monthly (agent / month)

    #Customer Support #Help Desk #Help Desk And Ticketing

  7. iHelpdesk is cloud based help desk service, cloud based SaaS help desk software

    #Customer Support #Help Desk #Customer Service

  8. An internal help desk built into Teams

    #Productivity #Bots #Tech 1 social mentions

  9. Your AI partner on Slack & MS Teams to optimize service desk operations and make employees more productive by auto-resolving IT & HR issues and automating workflows for repetitive tasks and processes.
    Pricing:
    • Paid
    • Free Trial
    • $2.26 / Monthly (per user (11-100 users, then discounted pricing))

    #IT Helpdesk #Employee Service Desk #Workflow Automation

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