Software Alternatives & Reviews

Top 9 Help Desk Products in IT Helpdesk

The best Help Desk Products within the IT Helpdesk category - based on our collection of reviews & verified products.

Zendesk Jira Service Desk Vision Helpdesk SysAid JitBit Helpdesk BMC Helix ITSM HaloITSM DeskXpand Hornbill

Summary

The top products on this list are Zendesk, Jira Service Desk, and Vision Helpdesk. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. IT Helpdesk. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Zendesk is a beautiful, lightweight help-desk solution.

    #CRM #Help Desk #Support 7 social mentions

  2. IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.

    #DevOps Tools #Service Desk #Help Desk

  3. Help Desk Software, Multi-Company Help Desk, ITSM Service Desk & Live Chat Software
    Pricing:
    • Freemium
    • Free Trial
    • $8.0 / Monthly (Per Staff Billed Annually)

    #Help Desk #Customer Support #Customer Service 1 social mentions

  4. 4
    Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly
    Pricing:
    • Paid
    • Free Trial

    #IT Service Management #Help Desk #Help Desk And Ticketing

  5. JitBit is a web-based help desk and ticketing software solution
    Pricing:
    • Freemium
    • Free Trial
    • $29.0 / Monthly (Basic plan)

    #Customer Service #Customer Support #Help Desk 1 user reviews

  6. BMC Helix ITSM is a SaaS-based software that helps IT companies in providing effective service management solutions.

    #Service Desk #Help Desk #Project Management

  7. You’re in good company 100,000+ people, from 50+ countries, trust HaloITSM to deliver their IT Service Desk.
    Pricing:
    • Paid
    • Free Trial
    • $49.0 / Monthly (Agent)

    #ITSM #Service Desk #IT Service Management 2 social mentions

  8. A one-stop fit-for-all solution for every business. Know about various features and find out why DeskXpand stands unique from every other helpdesk management software.
    Pricing:
    • $7.0 / Monthly (agent / month)

    #Customer Support #Help Desk #Help Desk And Ticketing

  9. Hornbill offers an ITIL compliant IT Service Desk platform

    #IT Management #Service Desk #IT Service Management

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