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Top 9 Help Desk Products in Documentation

The best Help Desk Products within the Documentation category - based on our collection of reviews & verified products.

HelpJuice ProProfs Knowledge Base HelpKit Kbee HelpDocs ComAround Knowledge ScreenSteps HelpCrunch Knowledge Base

Summary

The top products on this list are HelpJuice, ProProfs Knowledge Base, and HelpKit. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Tools for creating, organizing, and managing digital documentation and user manuals. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin
    Pricing:
    • Open Source

    #CRM #Customer Service #Help Desk 1 social mentions

  2. ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

    #Knowledge Management #Customer Service #Help Desk 1 user reviews

  3. HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.

    #CRM #Help Desk #Customer Support 2 social mentions

  4. 4
    Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
    Pricing:
    • Paid
    • Free Trial
    • $19.0 / Monthly (Pro)

    #WiKis #Customer Service #Help Desk 5 social mentions

  5. Educate your users with a super simple knowledge base thatโ€™s built for teams just like yours.

    #CRM #Customer Service #Form Builder 2 social mentions

  6. Self-hosted help desk & knowledgebase system

    #CRM #Customer Service #Help Desk

  7. Cloud-based knowledge management & self-service tool

    #Knowledge Management #Help Desk #Customer Support

  8. IT Training Docs For Your Cloud Implementation. Use ScreenSteps when your company implements new cloud technology and you need training docs

    #Knowledge Management #Training Management #Documentation

  9. Deliver instant answers to customers 24/7 with help articles

    #Productivity #Knowledge Management #Note Taking

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If you want to make changes on any of the products, you can go to its page and click on the "Suggest Changes" link. Alternatively, if you are working on one of these products, it's best to verify it and make the changes directly through the management page. Thanks!