Software Alternatives, Accelerators & Startups

Top 9 Help Desk Products in Document Management

The best Help Desk Products within the Document Management category - based on our collection of reviews & verified products.

ProProfs Knowledge Base Agiloft HelpKit HelpSite KnowledgeBase Adobe RoboHelp Helpdesk Pilot Help & Manual

Summary

The top products on this list are ProProfs Knowledge Base, Agiloft, and HelpKit. All products here are categorized as: Software designed to manage customer support requests, track issue resolution, and provide assistance through ticketing systems and customer service tools. Systems for storing, organizing, and sharing documents. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.
  1. ProProfs Knowledge Base is a cutting-edge knowledge management software that assists businesses to reduces support tickets by self-help and create online manuals, guides, wikis, documentation, FAQs and more.

    #Knowledge Management #Customer Service #Help Desk 1 user reviews

  2. Agiloft is a provider of applications for Help Desk, Contract Management, Custom Workflow, and more.

    #Customer Service #Help Desk #Help Desk And Ticketing

  3. HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.

    #CRM #Help Desk #Customer Support 2 social mentions

  4. HelpSite is a simple service to help your setup the perfect support centre or help site.

    #CRM #Document Management #Customer Support

  5. Self-hosted help desk & knowledgebase system

    #CRM #Customer Service #Help Desk

  6. An AI-powered knowledge base software, that helps you organize your company knowledge, empower support agents and provide a self-service help center for your customers.
    Pricing:
    • Paid
    • Free Trial
    • $59.0 / Monthly (paid per company; all features included)

    #Knowledge Management #Customer Support #Knowledge Base 3 user reviews

  7. Adobe RoboHelp empowers organizations to deliver engaging help and policy content across mobile devices, formats, and platforms.

    #Document Management #File Management #Knowledge Management

  8. IT help desk management software

    #Customer Service #Help Desk #Help Desk And Ticketing

  9. Help & Manual is a documentation authoring tool that allows you to create a single source text and convert it into a number of other target formats.

    #Document Management #File Management #Knowledge Management

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