Avaya Aura Alternatives

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Get the DMG Consulting report reprint on cloud contact centers.

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Five9 provides cloud-based call center software for sales, marketing and support.

Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

paid Free Trial $39.0 / Monthly (Per agent / Per month)

Contact Center Operations

Work locally, grow globally

Open Source paid Free Trial $25.0 / Monthly

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

Know who is calling and how they found you. Maximize the return on your advertising.

The Cloud Phone System of choice for modern sales and support teams. We help end clueless conversations by adding context to every call.

paid $30.0 / Monthly

Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.

freemium $15.99 / Monthly (Pro - Great for Small Teams)

Freshcaller is a modern-day reimagining of our everyday phone system for customer support, sales, IT, and HR teams.

freemium $15.0 / Monthly

Hosted PBX with CRM integration and mobile apps