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Avaya Aura VS Genesys Engage

Compare Avaya Aura VS Genesys Engage and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Avaya Aura logo Avaya Aura

Avaya Aura is an enterprise collaboration software.

Genesys Engage logo Genesys Engage

Contact Center Operations
  • Avaya Aura Landing page
    Landing page //
    2023-07-30
  • Genesys Engage Landing page
    Landing page //
    2023-08-03

Avaya Aura videos

+ Add

A Deep Dive into Avaya Aura Architecture

More videos:

  • Review - Avaya Aura® Contact Center and Contact Center Select 7 0 Knowledge Transfer Part 1
  • Review - Avaya Aura SIP Trunking Training

Genesys Engage videos

+ Add

Genesys Engage on Azure: Create memorable customer experiences

Category Popularity

0-100% (relative to Avaya Aura and Genesys Engage)

Avaya Aura

Genesys Engage

Communication
27 27%
Communication
73% 73
Customer Support
28 28%
Customer Support
72% 72
Enterprise Communication
28 28%
Enterprise Communication
72% 72
Call Center Software
25 25%
Call Center Software
75% 75

User comments

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What are some alternatives?

When comparing Avaya Aura and Genesys Engage, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Dixa - Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

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