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Avaya Aura VS Calabrio ONE

Compare Avaya Aura VS Calabrio ONE and see what are their differences

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Avaya Aura logo Avaya Aura

Avaya Aura is an enterprise collaboration software.

Calabrio ONE logo Calabrio ONE

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.
  • Avaya Aura Landing page
    Landing page //
    2023-07-30
  • Calabrio ONE Landing page
    Landing page //
    2023-06-27

Avaya Aura videos

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A Deep Dive into Avaya Aura Architecture

More videos:

  • Review - Avaya Aura® Contact Center and Contact Center Select 7 0 Knowledge Transfer Part 1
  • Review - Avaya Aura SIP Trunking Training

Calabrio ONE videos

No Calabrio ONE videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Avaya Aura and Calabrio ONE)

Avaya Aura

Calabrio ONE

Communication
35 35%
Communication
65% 65
Customer Support
43 43%
Customer Support
57% 57
Enterprise Communication
52 52%
Enterprise Communication
48% 48
Work Management
0 0%
Work Management
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Avaya Aura and Calabrio ONE

Avaya Aura Reviews

We have no reviews of Avaya Aura yet.
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Calabrio ONE Reviews

Best Call Center Software: The Complete List (2020 Update)
Calabrio ONE is a unified workforce optimization (WFO) software suite. They help with quality management, call recording, workforce management, and voice-of-the-customer (VOC) analytics.
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Avaya Aura and Calabrio ONE, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Dixa - Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

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