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Zendesk Suite VS Symphony SUMMIT

Compare Zendesk Suite VS Symphony SUMMIT and see what are their differences

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Zendesk Suite logo Zendesk Suite

The complete Zendesk suite in one package

Symphony SUMMIT logo Symphony SUMMIT

Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…
Not present
  • Symphony SUMMIT Landing page
    Landing page //
    2023-09-16

Zendesk Suite videos

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Symphony SUMMIT videos

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Reasons for choosing Symphony SUMMIT?

More videos:

  • Review - Symphony SUMMIT's AI Powered Ops management tools on Azure supported by G7 CR Managed Services
  • Review - Symphony SUMMIT - The Intelligent ITSM Platform

Category Popularity

0-100% (relative to Zendesk Suite and Symphony SUMMIT)

Zendesk Suite

Symphony SUMMIT

Help Desk
46 46%
Help Desk
54% 54
Business & Commerce
56 56%
Business & Commerce
44% 44
Communication
50 50%
Communication
50% 50
Customer Support
41 41%
Customer Support
59% 59

User comments

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What are some alternatives?

When comparing Zendesk Suite and Symphony SUMMIT, you can also consider the following products

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Verint - Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Service Creatio - The Omnichannel Customer Service and Support

Oracle Service Cloud - Web, Social & Contact Center

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