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Zendesk Suite VS Pega Customer Service

Compare Zendesk Suite VS Pega Customer Service and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Zendesk Suite logo Zendesk Suite

The complete Zendesk suite in one package

Pega Customer Service logo Pega Customer Service

Pega Customer Service is a cloud-based, multi-channel customer service solution that helps companies be proactive, responsive, and efficient while providing a superior customer experience.
Not present
  • Pega Customer Service Landing page
    Landing page //
    2023-02-10

Category Popularity

0-100% (relative to Zendesk Suite and Pega Customer Service)

Zendesk Suite

Pega Customer Service

Help Desk
56 56%
Help Desk
44% 44
Business & Commerce
52 52%
Business & Commerce
48% 48
Communication
49 49%
Communication
51% 51
Customer Support
54 54%
Customer Support
46% 46

User comments

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What are some alternatives?

When comparing Zendesk Suite and Pega Customer Service, you can also consider the following products

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Verint - Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Service Creatio - The Omnichannel Customer Service and Support

SAP CRM (Legacy) - SAP CRM (Legacy) is a Customer Relationship Management software that is the most popular and powerful enterprise software solution for managing the sales, marketing, and service channels of an organization.

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