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Zendesk Suite VS Oracle Service Cloud

Compare Zendesk Suite VS Oracle Service Cloud and see what are their differences

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Zendesk Suite logo Zendesk Suite

The complete Zendesk suite in one package

Oracle Service Cloud logo Oracle Service Cloud

Web, Social & Contact Center
Not present
  • Oracle Service Cloud Landing page
    Landing page //
    2023-09-15

Zendesk Suite videos

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Oracle Service Cloud videos

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19D Oracle Service Cloud Release Overview

Category Popularity

0-100% (relative to Zendesk Suite and Oracle Service Cloud)

Zendesk Suite

Oracle Service Cloud

Help Desk
44 44%
Help Desk
56% 56
Business & Commerce
54 54%
Business & Commerce
46% 46
Communication
48 48%
Communication
52% 52
Customer Support
37 37%
Customer Support
63% 63

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What are some alternatives?

When comparing Zendesk Suite and Oracle Service Cloud, you can also consider the following products

Hubspot Service Hub - HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Verint - Verint provides actionable intelligence solutions for enterprise workforce optimization and security intelligence.

Vtiger Help Desk - Vtiger Help Desk provides multi-channel helpdesk solution.

Symphony SUMMIT - Symphony Summit is an IT Service Management solution that utilizes latest innovations IT technology including mobility, analytics and automation in order to enable IT service firms and CIOs enhance the productivity of their IT service operations whi…

Service Creatio - The Omnichannel Customer Service and Support

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