Top 5 Open-Source Alternatives to Web Help Desk

Web Help Desk

Web Help Desk is a help desk ticketing and IT asset management software.

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Alternatives Status Page

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Product categories

AI Tools Chat Support Chatbot Platforms & Tools Chatbots Customer Service Customer Support Help Desk Help Desk And Ticketing Issue Tracking Knowledge Management Live Chat Project Management

Summary

The top open-source alternatives to Web Help Desk are DiamanteDesk, osTicket, and Helpy.io. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

DiamanteDesk Landing Page
1

DiamanteDesk

DiamanteDesk is an open-source easy-to-use help-desk solution.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
osTicket Landing Page
2

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Customer Service #Help Desk 38 social mentions
Helpy.io Landing Page
3

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions
Gemini by Countersoft Landing Page
4

Gemini by Countersoft

Gemini is a web-based project management platform that supports for issue tracking, bug tracking, test management, help desk.
Pricing:
- Open Source
#Help Desk #Issue Tracking #Project Management
OpenSupports Landing Page
5

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service