Top 12 Open-Source Alternatives to Freshworks Live Chat

Freshworks Live Chat

Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels.

Product categories

AI Platform Appointments and Scheduling CRM Chat Chatbot Chatbot Platforms & Tools Chatbots Cloud Business Telephony Customer Service Customer Support Help Desk Live Chat

Summary

The top open-source alternatives to Freshworks Live Chat are Drift, Mibew, and osTicket. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

Drift Landing Page
1

Drift

A messaging app that helps you grow your business.
Pricing:
- Open Source
#Customer Support #Help Desk #CRM 1 social mentions
Mibew Landing Page
2

Mibew

The official site of the open-source live support application Mibew Messenger
Pricing:
- Open Source
#Customer Support #Live Chat #Customer Service 1 social mentions
osTicket Landing Page
3

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
Birdeye Landing Page
4

Birdeye

#1 most trusted reputation and customer experience platform for local business
Pricing:
- Open Source
- Paid
- Free Trial
- $299.0 / Monthly
#Reputation Management #Online Reviews #Customer Experience Management 6 social mentions
Landbot Landing Page
5

Landbot

An intuitive no-code conversational apps builder that combines the benefits of conversational interface with rich UI elements.
Pricing:
- Open Source
- Freemium
- Free Trial
- €30.0 / Monthly
#Chatbots #CRM #Customer Iteraction
Zadarma Landing Page
6

Zadarma

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems.
Pricing:
- Open Source
- Freemium
- Free Trial
#VoIP #PBX #Cloud Business Telephony 4 social mentions
Kommunicate Landing Page
7

Kommunicate

Customer support automation platform with live chat and chatbots
Pricing:
- Open Source
- Paid
- Free Trial
- $40.0 / Monthly (2 teammates)
#Live Chat #Customer Support #Chatbots 1 social mentions
smooch Landing Page
8

smooch

Smooch connects your business software to all the world’s messaging channels for a more human customer experience.
Pricing:
- Open Source
#Customer Support #Live Chat #Help Desk
Dashly.io Landing Page
9

Dashly.io

Dashly platform helps SaaS companies improve communications with their customers. Convert website traffic through every step of the funnel and reactivate inactive users with live chat, bots, and targeted messages.
Pricing:
- Open Source
- Freemium
- Free Trial
#Customer Support #Marketing Automation #Live Chat
Zammad Landing Page
10

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
ChatWoot Landing Page
11

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
BotStar Landing Page
12

BotStar

BotStar | Engage Customers Online with Live Chat & Chatbots
Pricing:
- Open Source
- Freemium
- $15.0 / Monthly (500 Monthly Sessions)
#Chatbot Platforms & Tools #Code-Free Chatbot Builders #Live Chat 1 social mentions