Top 7 Open-Source Alternatives to FreeScout

Product categories

CRM Chat Support Chatbot Platforms & Tools Chatbots Customer Engagement Customer Service Customer Support Help Desk Help Desk And Ticketing Knowledge Management Live Chat Support

Summary

The top open-source alternatives to FreeScout are osTicket, Zammad, and OpenSupports. One of the criteria for ordering this list is the number of mentions that products have on reliable external sources. You can suggest additional sources through the form here.

osTicket Landing Page
1

osTicket

osTicket is a widely-used open source support ticket system.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 38 social mentions
Zammad Landing Page
2

Zammad

The Zammad - Help Desk and Ticket System - Community Page
Pricing:
- Open Source
#Customer Support #Help Desk #Customer Service 18 social mentions
OpenSupports Landing Page
3

OpenSupports

Simple open source ticket system with user system and modern design.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service
ChatWoot Landing Page
4

ChatWoot

Open-source omnichannel customer engagement platform
Pricing:
- Open Source
- Freemium
- $19.0 / Monthly (per agent)
#Customer Support #Live Chat #Support 5 social mentions
Helpy.io Landing Page
5

Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Pricing:
- Open Source
#Help Desk #Help Desk And Ticketing #Chatbots 2 social mentions
Chaskiq Landing Page
6

Chaskiq

Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.
Pricing:
- Open Source
#Customer Support #Help Desk #Live Chat 3 social mentions
Happi.team Landing Page
7

H

Happi.team

Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Pricing:
- Open Source
#Help Desk #Customer Support #Customer Service