Best 8x8 Cloud Contact Center Alternatives & Competitors in 2025

Five9 provides cloud-based call center software for sales, marketing and support.

RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Open Source freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)

Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management, Service Technician and Field Service Management (FSM)...

Try for free freemium €5000.0 / One-off (5 User)

Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

Get the DMG Consulting report reprint on cloud contact centers.

Work locally, grow globally

Open Source paid Free Trial $25.0 / Monthly

Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

contactSPACE is a cloud contact centre software for the SME.

Utilities, Application Utilities, and Contact Management

Easy to use Phone System with World-Class Support

paid $14.0 / Monthly

Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.