Software Alternatives, Accelerators & Startups

8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.

Some of the top features or benefits of 8x8 Cloud Contact Center are: Unified Platform, Advanced Analytics, Scalability, AI and Automation, Global Reach, and Integration Capabilities. You can visit the info page to learn more.

8x8 Cloud Contact Center

8x8 Cloud Contact Center Alternatives & Competitors

The best 8x8 Cloud Contact Center alternatives based on verified products, community votes, reviews and other factors.
Filter: 8 Open-Source Alternatives. EU Alternatives.

  1. 43

    Five9 provides cloud-based call center software for sales, marketing and support.

    Key Five9 features:

    Scalability AI and Automation Omni-Channel Capabilities Integrations

    /five9-alternatives
  2. 26

    Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs.

    Key Aircall features:

    Ease of Use Integration Capabilities Scalability Remote Work Support

    /aircall-alternatives
  3. AI role-play training for sales and call center teams: 700+ realistic scenarios, six caller temperaments, instant five-dimension scoring and coaching. Cut ramp time up to 40% without practicing on real customers.

    Key CallFlow.dev features:

    AI Role-Play Scenarios Instant AI Call Scoring Custom Scenario Builder

    Visit website paid $49.99 / Monthly (Starting plan; $1 30-day trial, up to 20 seats)

    Visit website
  4. 34

    The Genesys PureConnect platform is an all-in-one customer experience solution thatโ€™s easy to use, flexible and customizable to your business needs.

    Key Genesys PureConnect features:

    Comprehensive Omnichannel Support Customizability Scalability Strong Security

    /genesys-pureconnect-alternatives
  5. 28

    As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

    Key Genesys Cloud features:

    Scalability Omni-Channel Experience Integration Capabilities Cloud-Native Architecture

    /genesys-cloud-alternatives
  6. 18

    RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies.

    Key RingCentral features:

    Comprehensive Features Scalability Easy Integration Reliable Uptime

    Open Source freemium $19.99 / Monthly (All-in-One Phone, Team Messaging, and Video Conferencing.)

    /ringcentral-alternatives
  7. 19

    Calabrio ONE is a comprehensive and fully integrated customer engagement contact center solution to fuel top-line growth.

    Key Calabrio ONE features:

    Comprehensive Workforce Management Advanced Analytics Quality Management Recording Capabilities

    /calabrio-one-alternatives
  8. 22

    Get the DMG Consulting report reprint on cloud contact centers.

    Key NICE inContact features:

    Comprehensive Feature Set Scalability Cloud-Based Integration Capabilities

    /nice-incontact-alternatives
  9. 15

    Work locally, grow globally.

    Key CloudTalk features:

    Call Recording International Numbers Automated Call Distribution Interactive Voice Response

    Open Source paid Free Trial $25.0 / Monthly

    /cloudtalk-alternatives
  10. 15

    Business VoIP, cloud phone systems trusted by more than 150,000 companies. Powered by the leading cloud PBX VoIP platform, Nextiva is rated the best business VoIP service provider.

    Key Nextiva features:

    Comprehensive Features Scalability Reliable Uptime User-Friendly Interface

    /nextiva-alternatives
  11. 15

    contactSPACE is a cloud contact centre software for the SME.

    Key contactSPACE features:

    Ease of Use Comprehensive Reporting Flexibility and Customization Excellent Customer Support

    /contactspace-alternatives
  12. 17

    Utilities, Application Utilities, and Contact Management.

    Key Genesys PureCloud features:

    Cloud-Based Flexibility Omnichannel Support User-Friendly Interface Strong Analytics

    /genesys-purecloud-alternatives
  13. Easy to use Phone System with World-Class Support.

    Key CallHippo features:

    Ease of Use Affordable Pricing Global Reach Feature-Rich

    paid $14.0 / Monthly

    /callhippo-alternatives
  14. 10

    3CXPhone is a free VoIP phone available for Windows, iPhone or any Android based smart phone such...

    Key 3CX Phone System features:

    Cost-Effective Easy to Install and Manage Unified Communications Scalability

    /3cx-phone-system-alternatives
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