Top 20 open-source products relevant to Help Desk and Customer Support

osTicket is a widely-used open source support ticket system.

Open Source

Open-source omnichannel customer engagement platform.

Open Source freemium $19.0 / Monthly (per agent)

Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin.

Open Source

A new generation of VoIP for your business. Zadarma offers virtual phone numbers in 100+ countries, cloud PBX, and CRM systems. .

Open Source freemium

The official site of the open-source live support application Mibew Messenger.

Open Source

Smooch connects your business software to all the world’s messaging channels for a more human customer experience.

Open Source

The Zammad - Help Desk and Ticket System - Community Page.

Open Source

DiamanteDesk is an open-source easy-to-use help-desk solution.

Open Source

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.

Open Source

Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.

Open Source

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...

Open Source

Maximize support capacity, save on costs, and elevate customer conversations across platforms with AI Agents – no technical skills required! Open Source Alternative to Intercom, Tidio, Landbot, and Voiceflow.

Open Source freemium €15.0 / Monthly ("Basic", "1 seat", "5 Chatbots", " 2,000,000 AI Tokens")

Open source customer feedback software.

Open Source

Simple open source ticket system with user system and modern design.

Open Source

A free and open-source chat client for your website.

Open Source

All Our Ideas is a platform that enables groups to collect and prioritize ideas in a transparent, democratic, and bottom-up way. It’s a suggestion box for the digital age.

Open Source

Live Helper Chat - live support for your website. Featuring web and desktop clients.

Open Source

AWS Support provides resources to support users in the adoption of AWS services.

Open Source

Kore is an easy to use web application framework for writing scalable web APIs in C.

Open Source

Creating AI chatbots using your chosen data and integrate chatbots to your website or interact with it through our API. Share your chatbots with others.

Open Source freemium $9.5 / Monthly (Entry Plan)