Top 18 open-source products relevant to Customer Support and Customer Service

osTicket is a widely-used open source support ticket system.

Open Source

Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin.

Open Source

The official site of the open-source live support application Mibew Messenger.

Open Source

Smooch connects your business software to all the world’s messaging channels for a more human customer experience.

Open Source

The Zammad - Help Desk and Ticket System - Community Page.

Open Source

DiamanteDesk is an open-source easy-to-use help-desk solution.

Open Source

Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management...

Open Source

Desk360 is an omnichannel customer support tool that enables to manage all customer requests on one page. It can be integrated into 12 different channels and offers detailed reports on both products and users.

Open Source freemium

Maximize support capacity, save on costs, and elevate customer conversations across platforms with AI Agents – no technical skills required! Open Source Alternative to Intercom, Tidio, Landbot, and Voiceflow.

Open Source freemium €15.0 / Monthly ("Basic", "1 seat", "5 Chatbots", " 2,000,000 AI Tokens")

Simple open source ticket system with user system and modern design.

Open Source

Live Helper Chat - live support for your website. Featuring web and desktop clients.

Open Source

AWS Support provides resources to support users in the adoption of AWS services.

Open Source

Kore is an easy to use web application framework for writing scalable web APIs in C.

Open Source

Revolutionize your Enterprise Conversations with NewRA. Build AI powered chatbots driven by your enterprise data and information sets in matter of minutes!

Open Source

Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

Open Source

Missing customer calls after hours? AI Help Desk offers the best AI receptionist and a 24/7 virtual answering service with smart scheduling and CRM sync. Contact us now!

Open Source

Connect, Engage, Convert.

Open Source freemium $78.03 / Monthly

River AI chatbot.

Open Source