Software Alternatives, Accelerators & Startups

Hotjar VS Mouseflow

Compare Hotjar VS Mouseflow and see what are their differences

Hotjar logo Hotjar

The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Mouseflow logo Mouseflow

Mouseflow is the most popular session replay / recording and website heatmap tool. Sign up today or call +1 (855) 668-7335 for a personal demonstration!
  • Hotjar Landing page
    Landing page //
    2023-07-23

Hotjar's product experience insights make it easy to understand what users are really doing on your site.

  • Visualize behavior on your site with Heatmaps

  • Eliminate guesswork with user Recordings

  • Understand the reasons behind behavior with Surveys and Incoming Feedback

  • Mouseflow Landing page
    Landing page //
    2023-10-17

  mouseflow.comSoftware by Mouseflow

Hotjar

Website
hotjar.com
$ Details
freemium €39.0 / Monthly (Starting at: 3,000 Recordings per month with unlimited Heatmaps)
Release Date
2014 June

Hotjar features and specs

  • Heatmaps
    Visually represent where users click, move, and scroll on your site. With this context, you'll learn how users really behave.
  • Recordings
    Live playbacks of users on your site.
  • Surveys
    Bring the voice-of-customer to your decision making.
  • Incoming Feedback
    A real-time suggestion box on your site, that lets users express frustration or delight about individual parts of your site.

Mouseflow features and specs

  • Comprehensive Heatmaps
    Mouseflow offers a range of heatmaps (click, movement, scroll, attention) that provide in-depth insights into user behavior on your website.
  • Session Replay
    It allows you to watch recordings of individual user sessions, letting you see exactly how users are interacting with your site in real-time.
  • Form Analytics
    Provides detailed analytics on form interactions, showing where users drop off, hesitate, or make corrections, helping to improve form completion rates.
  • Funnel Analysis
    Enables you to create and analyze funnels to see where users are dropping off in their journey, allowing for targeted improvements.
  • User Feedback
    Offers options for gathering user feedback through customizable surveys and feedback widgets, which can be integrated directly into the website.
  • Real-time Data
    Provides real-time data and alerts, enabling quick responses to user behavior issues as they occur.
  • Integrations
    Mouseflow integrates with various third-party tools like Google Analytics, WordPress, HubSpot, and more, providing a seamless workflow.
  • GDPR Compliance
    The platform is GDPR-compliant, helping you adhere to data privacy regulations when tracking user behavior on your site.

Possible disadvantages of Mouseflow

  • Cost
    Mouseflow can be relatively expensive, especially for small businesses or startups with limited budgets.
  • Learning Curve
    The range of features can be overwhelming for new users, requiring a significant time investment to learn how to use the platform effectively.
  • Performance Impact
    Tracking scripts can potentially slow down website performance, particularly on resource-intensive sites.
  • Limited Mobile Insights
    While Mouseflow offers mobile tracking, the insights and features are often considered less comprehensive compared to its desktop analysis capabilities.
  • Data Storage
    Recorded sessions and data storage can become cumbersome over time, requiring periodic cleanups to manage storage limits.
  • Customization
    Some users feel that the customization options for heatmaps and reports are limited compared to other analytics tools.

Hotjar videos

What is Hotjar?

More videos:

  • Review - Invision prize Hotjar's straightforward, shareable insights
  • Tutorial - Why you should be using Hotjar Analytics
  • Tutorial - Google Analytics vs. Hotjar - Which one should you use?

Mouseflow videos

MouseFlow: Optimizing, Spy Tool Review 2016 - (Pay Less Mouseflow Hack) Overview of Mouseflow

More videos:

  • Review - Mouseflow Review - Heat Map and Behaviour Tracking 2016
  • Review - Mouseflow Review

Category Popularity

0-100% (relative to Hotjar and Mouseflow)
Web Analytics
80 80%
20% 20
Analytics
71 71%
29% 29
Heatmaps
83 83%
17% 17
Marketing
100 100%
0% 0

User comments

Share your experience with using Hotjar and Mouseflow. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Hotjar and Mouseflow

Hotjar Reviews

  1. Kris Leviss
    · Founder at KrisLess ·
    Love it

    I've been using Hotjar for a few months, and it's been a perfect tool for understanding how users interact with my website. The heatmaps and session recordings are especially helpful for identifying problem areas, and the feedback polls give me direct insights from visitors. The platform is easy to navigate, but I’ve noticed the session recordings can be a bit glitchy at times, and the free version is quite limited. Despite these small issues, Hotjar has definitely helped me improve user experience and optimize my site’s performance.

    👍 Pros:    Intuitive user interface|Good session recordings|Useful feedback tools
    👎 Cons:    Free plan is limited|Occasional recording glitches|Data processing can be slow
  2. Prema Toppo
    · SEO Specialist at TechUp Labs ·
    Must have tool

    Hotjar has been our go-to for optimizing UI, reducing bounce rates, and refining CTAs. Its powerful insights have been instrumental in enhancing user experience. A staple tool for data-driven decisions!

  3. Feeling disappointed

    I don't like the service. It is very slow and very expensive. Not recommended it to others.

    🏁 Competitors: WatchThemLive

10 Best Mixpanel Alternatives for Product Analytics in 2024
Hotjar is an all-in-one feedback and analytics software suite to optimize your website and make data-driven decisions. Hotjar Observe is the suite’s most popular Mixpanel alternative—pair it with Hotjar Ask, Hotjar Engage, and Hotjar Funnels for all the tools you need to succeed. 😎
Source: clickup.com
7 best Mixpanel alternatives to understand your users
💡 Pro tip: you don't need to choose between Hotjar and Mixpanel. With the Hotjar-Mixpanel integration, you not only identify what's happening on your website (e.g. users frequently add certain items to their cart), but you'll also understand why it's happening (e.g. Hotjar's heatmaps and recordings show users are attracted to a particular promotional banner).
Source: www.hotjar.com
The best Hotjar alternatives & competitors, compared
Sprig is a decent replacement for Hotjar, especially if you find Hotjar's survey tools lacking. It's support for mobile apps is another key differentiator.
Source: posthog.com
11 Hotjar alternatives and competitors in 2024
Hotjar features primarily focus on how users interact with your website rather than gaining in-depth insights that can explain why they interact that way. As a strictly-quantitative data tool, Hotjar only gives you half the answers. While you can run user surveys with Hotjar, the tool lacks many other research methods—such as card sorting, tree testing, user interviews, and...
Source: maze.co
12 Hotjar alternatives for website and mobile app analytics
Since Plerdy has a much broader scope, its pricing plans differ, depending on what you want to use. The plans for their behavior analytics tools aren’t as cost-effective as Hotjar’s. For example, the $39/month Hotjar plan captures 3,000 recordings, whereas Plerdy’s $47/month plan captures only 2,000, with a much shorter storage period.

Mouseflow Reviews

The best Hotjar alternatives & competitors, compared
Mouseflow is a behavioral analytics tool that offers session replays, heatmaps, and basic funnel analysis. It's designed mainly for marketing and e-commerce websites. It's very similar to Hotjar, making it a direct rip and replace solution.
Source: posthog.com
11 Hotjar alternatives and competitors in 2024
While both platforms offer similar features like heatmaps and screen recordings, Mouseflow allows you to record all your site’s visitors or only a designated percentage. With form analytics and conversion funnels, Mouseflow also allows for better data representation.
Source: maze.co
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
Mouseflow is not just another name in the world of digital analytics. It unfurls the complete storyline of a user’s journey on a website, highlighting interactions, immediate reactions, and bottlenecks in an easily understandable format.
Source: medium.com
Unleashing Alternatives: 15 Advanced Tools for Web Analytics Just Like Google Analytics(Brief and Crisp)
Mouseflow is not just another name in the world of digital analytics. It unfurls the complete storyline of a user’s journey on a website, highlighting interactions, immediate reactions, and bottlenecks in an easily understandable format.
12 Hotjar alternatives for website and mobile app analytics
Both tools have heatmaps, screen recordings, and user feedback features, but Mouseflow has an edge with form analytics and conversion funnels. Mouseflow also has the option to record all of your website’s users or only a percentage of them.

Social recommendations and mentions

Based on our record, Hotjar should be more popular than Mouseflow. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Hotjar mentions (13)

  • The Best 100 Free UI/UX Resources for Every Designer & Developer
    Hotjar Hotjar.com Heatmaps, session recordings, and feedback polls (free basic plan). - Source: dev.to / about 2 months ago
  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Hotjar — Website Analytics and Reports . Free Plan allows 2000 pageviews/day. One hundred snapshots/day (max capacity: 300). Three snapshot heatmaps can be stored for 365 days. Unlimited Team Members. - Source: dev.to / about 1 year ago
  • What do I do after ProductHunt?
    So you can use heatmapping software such as Crazy Egg and Hotjar to see how your end users use your website. Source: over 1 year ago
  • Lots of Traffic but no sales
    If you have installed a heat map like hotjar.com then I will tell you that I used that for a month and found 5 or so dead ends where users were not getting to the cart or clicking on things that where not informative enough to lead to the next action. Source: about 2 years ago
  • Anyone willing to provide feedback on my newly created website?
    Install hotjar.com - it's free. It's a heatmap that tracks how people navigate around your site. Why this matters? You can see where people drop off on your site (specifically, what content they see/don't see). Then, you can make informed decisions on what content is landing and what needs to change. Source: about 2 years ago
View more

Mouseflow mentions (5)

  • A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev
    Mouseflow.com — 500 sessions/month free for one website. - Source: dev.to / about 1 year ago
  • Dropped prices, added more flexible packages - still no inquiries
    If you haven't already, check out mouseflow. It literally records users on your your site...you can see which pages they go to, what images they look at, how long they're there...it shows exactly what they did on your site in real time. This might give you some insight as to why you're getting solid traffic but no client inquiries especially if you see users consistently hitting a certain point on your site then... Source: about 2 years ago
  • Simple Guide to Easy Conversion Rate Optimization
    Heatmap tools: Tools like Hotjar, Crazy Egg, Mouseflow, and my favorite Clarity allow you to see how visitors interact with your website and identify areas for improvement. Source: over 2 years ago
  • Papa John's sued for 'wiretap' spying on website mouse clicks, keystrokes
    Https://mouseflow.com/ you just drop it in, you can rewatch everything people did on your site basically like watching a video.. Shows clicks, typing, everything.. Lot of companies use this to get heatmaps of how products are being used or watch for ui issues. Source: over 2 years ago
  • Managing tracking consent with Cead Consent
    * Seriously, check out MouseFlow screen recorder, it's actually scary. I worked for a client a couple years ago who had it installed and you could see a recording of every user's session. Combined with GeoIP giving you the town they lived in, the client could make a pretty accurate guess as to exactly who that user was: "Ah yes that's probably Brian. I tried to sell x to him last week but looks like I should try... - Source: dev.to / about 3 years ago

What are some alternatives?

When comparing Hotjar and Mouseflow, you can also consider the following products

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

FullStory - Meet FullStory, the app that captures all your customer experience data in one powerful platform.

Matomo - Matomo is an open-source web analytics platform

Mixpanel - Mixpanel is the most advanced analytics platform in the world for mobile & web.

Clicky - Clicky Web Analytics is a simple way to monitor, analyze, and react to your blog or web site's traffic in real time.