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Custellence VS Narrandum

Compare Custellence VS Narrandum and see what are their differences

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RealityMAX is the most powerful free 3D design collaboration platform, 100% online. Cooperate remotely with your colleagues on 3D projects and easily share your work with clients. Create Web3D and AR experiences in a snap, without a line of code. featured
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Custellence logo Custellence

Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

Narrandum logo Narrandum

Create customer journey maps quickly and easily with Narrandum - the digital service design tool.
  • Custellence Landing page
    Landing page //
    2022-03-19

Custellence is used by CX professionals across the globe and by teams at companies such as Microsoft, Veeva, Volvo, Polestar, Eon, Dandy and Takeda.

  • Narrandum Landing page
    Landing page //
    2023-08-23

Narrandum is a freemium service which enables anybody to make beautiful customer journeys and user personas, lightning fast. We use an innovative and fun approach based on good old-fashioned storytelling to help you really understand your customers’ needs, goals, hopes and fears.

Custellence

Website
custellence.com
Pricing URL
Official Custellence Pricing
$ Details
freemium $30.0 / Monthly (Professional Plan, per seat pricing)
Platforms
Browser Google Chrome
Release Date
-
Edit details

Narrandum

Website
narrandum.com
Pricing URL
Official Narrandum Pricing
$ Details
freemium €17.95 / Monthly (Pro - unlimited support, sharing and collaboration)
Platforms
Browser
Release Date
2020 February
Edit details

Custellence features and specs

No features have been listed yet.

Narrandum features and specs

  • Free Trial: Explore for free no credit card required
  • Easy to Set-up and use: Intuitive UI
  • Easy to Set-up and use: Get started in under a minute

Custellence videos

+ Add

Custellence Review - The Basics - Part 1

More videos:

  • Review - Custellence Review - Advanced Features - Part 2
  • Review - Custellence Customer experience excellence in the making!

Narrandum videos

+ Add

Narrandum | The ultimate customer journey mapping tool | Digital co-creation for remote teams

Category Popularity

0-100% (relative to Custellence and Narrandum)

Custellence

Narrandum

Marketing Platform
73 73%
Marketing Platform
27% 27
Customer Journey
63 63%
Customer Journey
37% 37
Personas
78 78%
Personas
22% 22
Design Tools
0 0%
Design Tools
100% 100

User comments

Share your experience with using Custellence and Narrandum. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Custellence and Narrandum

Custellence Reviews

We have no reviews of Custellence yet.
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Narrandum Reviews

  1. Weird and wonderful

    Narrandum isn't like the other tools in this field at all. It's definitely a little weird. But it's cool that they're trying something different.

    Even though it's still in beta, I found it really fast and slick to use. There's lots of help available to explain the concepts, and I was able to make a simple customer journey in no time.

    I'm looking forward to seeing how this service develops. There are still one or two rough edges, but already it's pretty useful. And free!

    🏁 Competitors: Uxpressia
    👍 Pros:    Fast|Intuitive|Fun|Different
    👎 Cons:    A little buggy

Social recommendations and mentions

Based on our record, Narrandum seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Custellence mentions (0)

We have not tracked any mentions of Custellence yet. Tracking of Custellence recommendations started around Mar 2021.

Narrandum mentions (1)

What are some alternatives?

When comparing Custellence and Narrandum, you can also consider the following products

Uxpressia - Create customer journey maps, personas & impact maps online

Smaply - Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

Touchpoint Dashboard - Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

Pointillist - Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

Mapovate - Mapovate is a platform that allows users to create a smarter customer journey for the brands to help them understand their experience.

CEMantica - CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.

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