Software Alternatives & Reviews


Create customer journey maps quickly and easily with Narrandum - the digital service design tool.

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Narrandum is a freemium service which enables anybody to make beautiful customer journeys and user personas, lightning fast. We use an innovative and fun approach based on good old-fashioned storytelling to help you really understand your customers’ needs, goals, hopes and fears.

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Narrandum Alternatives

The best Narrandum alternatives based on verified products, community votes, reviews and other factors.
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  1. Online tool for customer journey maps, personas and stakeholder maps. Try for free. Best hub for customer experience insights. Great customer support.

    freemium €19.0 / Monthly (Basic plan, billed monthly per user)

  2. Create customer journey maps, personas & impact maps online

    freemium $20.0 / Monthly

  3. Custellence is the most easy to use Customer Journey Mapping Tool built for customer journey managers and CX workers. The tool saves time and gives you confidence by having an intuitive interface and the right amount of journey mapping smartness

    freemium $30.0 / Monthly (Professional Plan, per seat pricing)

  4. Touchpoint Dashboard is a platform that allows users to visualize and understand the customer experience in a better way.

  5. Mapovate is a platform that allows users to create a smarter customer journey for the brands to help them understand their experience.

  6. All in one Session Replay, CRM, and Dev Tools Logging, for complete front-end monitoring. Analytics, Charts, Heatmaps, Video Recordings, Issue GIFs, User Profiles, and mail tracking— everything to craft thrilling digital experiences.


  7. Pointillist is a customer journey analytics software that allows users to know about the whole experience of customers when they visited their website.

  8. JourneyLabs is a platform that helps organizations in healthcare and allows users to deploy automated digital engagement systems.

  9. Open source Web File Manager (Javascript + VueJS 2)

  10. Leave Dates makes it easy to manage the leave and absence of your employees.

  11. Undetectable Web Scraping API

    freemium $19.0 / Monthly ( 100,000 Requests)

  12. CEMantica is a journey mapping tool that enables users to understand the experience and movement of their customers throughout their visit.

  13. Laracasts is the PHP and Laravel screencasts on the web.

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Narrandum Reviews

  1. User avatar
    Weird and wonderful

    Narrandum isn't like the other tools in this field at all. It's definitely a little weird. But it's cool that they're trying something different.

    Even though it's still in beta, I found it really fast and slick to use. There's lots of help available to explain the concepts, and I was able to make a simple customer journey in no time.

    I'm looking forward to seeing how this service develops. There are still one or two rough edges, but already it's pretty useful. And free!

    🏁 Competitors: Uxpressia
    👍 Pros:    Fast|Intuitive|Fun|Different
    👎 Cons:    A little buggy

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Author: | Publisher: SaaSHub
Categories: Design Tools, Customer Journey, Marketing Platform