Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
No features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, wikidPad seems to be a lot more popular than Zoho Desk. While we know about 17 links to wikidPad, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
For an individual, I used to use WikidPad and quite like it. Source: about 1 year ago
There also are "serverless" wikis, like http://tiddlywiki.com/ (can be run as a standalone desktop app - see in the bottom, or Wiki on a Stick, or WikiPad. Source: about 1 year ago
Wikidpad is quite functional. It's not the prettiest but it does its job. I don't know if or how you can implement images. But it's free and maybe worth a try. Source: over 1 year ago
Is it this one? http://wikidpad.sourceforge.net/ Also is it on mobile, and does it support images? Source: almost 2 years ago
If your work is not published its very likely to be removed by a mod on Wikipedia, but when it comes to organizing your world, a personal wiki is by far the best way to do so. There are lots of tools out there, both free and premium. I would recommend doing some research on all of the suggestions in this thread and find what works for you. Wikidpad is a free desktop wiki that's super handy when you just want to... Source: almost 2 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
OneNote - Get the OneNote app for free on your tablet, phone, and computer, so you can capture your ideas and to-do lists in one place wherever you are. Or try OneNote with Office for free.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Evernote - Bring your life's work together in one digital workspace. Evernote is the place to collect inspirational ideas, write meaningful words, and move your important projects forward.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Zim Wiki - Zim is a graphical text editor used to maintain a collection of wiki pages. Each page can contain links to other pages, simple formatting and images.