Zoho Desk VS Tribe.so
Compare Zoho Desk VS Tribe.so and see what are their differences
Smartsheet is an intuitive online project management tool enabling teams to increase productivity using cloud, collaboration, & mobile technologies.
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Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Tribe.so
Mighty Networks
Discourse
Hivebrite
Circle.so
Disciple
Higher Logic
Influitive
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Tribe allows you to build fully customized and modern online communities where the members can connect under your brand. Tribe Platform is highly modular, offers a comprehensive API, embeddable widgets, vibrant ecosystem of apps and integrations. The key features include AI-based activity feed, groups, topics, custom domain, SSO, gamification, internationalization, and virtual currencies.
Zoho Desk Tribe.soNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Tribe.so should be more popular than Zoho Desk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
I've been researching a few up and coming community platforms such as tribe.so circle.so pensil.in beam.gg which by initial looks they all seem to share similar frameworks and styles which I'm really impressed by. It's sent me down a rabbit whole to see if there is an open source framework that these platforms are built on? Source: over 2 years ago
In a digital, multi-touchpoint world, it’s getting more challenging to measure which users hear about your brand from which channels. That’s why tools like Orbit, Tribe, and Mighty have gained traction so quickly. Source: over 2 years ago
If your app is trying to bring people together but not necessarily to form a market, you might be better off hosting a private Discord or building a community site on top of a platform like Circle, Tribe, or Dev.to's own Forem. Communities especially are an interesting opportunity when added on top of info-products, as they give you the chance to keep your customers engaged with you between releases of new content. - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Mighty Networks - Mighty Networks enables entrepreneurs, organizations, and companies to create and grow a community-powered brand.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Hivebrite - Hivebrite is an all-in-one community management platform.