Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
I was worried about conducting online test on my 1000+ students of the institute. Think Exam has got good scalability and I didn’t find any lag when conducting exam on so many students. It was easy to sort the candidates according to the batch and results was generate within no time.
Based on our record, Think Exam should be more popular than Zoho Desk. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Online exam platforms make assessments highly accessible, suitable, economical, and user-friendly. The test software used these days is much more advanced and provides for setting up unique marking schemes. It can allow different marks for different groups of questions within the same test sheet. It also permits negative markings to specific questions, thus making it popular amongst creators of nationwide... Source: over 1 year ago
Online assessment software is creating demand in the market. It is helping talent acquisition professionals to hire the right candidate based on the job role and making hiring process transparent. Read this article to know How Think Exam is becoming New Age Assessment Software for Recruitment Solutions. Read the full article here. Source: about 2 years ago
To understand the concept of online exam software, it is necessary to know about the emergence of the online exam. After digitization, the conventional form of the exam was fading away. The advent of the online exam came when there was a massive requirement of online examination around the globe. Also, it maintained the authenticity of the exam. Source: over 2 years ago
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