Think Exam VS Freshdesk

Think Exam Reviews

1. Ansh Gujral    

   almost 4 years ago
   Easy to conduct online tests

   I was worried about conducting online test on my 1000+ students of the institute. Think Exam has got good scalability and I didn’t find any lag when conducting exam on so many students. It was easy to sort the candidates according to the batch and results was generate within no time.

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Think Exam mentions (3)

• Advantages of Using Online Test Software

  Online exam platforms make assessments highly accessible, suitable, economical, and user-friendly. The test software used these days is much more advanced and provides for setting up unique marking schemes. It can allow different marks for different groups of questions within the same test sheet. It also permits negative markings to specific questions, thus making it popular amongst creators of nationwide... Source: over 1 year ago

• Think Exam: New age Online Assessment Software for Recruitment Solutions

  Online assessment software is creating demand in the market. It is helping talent acquisition professionals to hire the right candidate based on the job role and making hiring process transparent. Read this article to know How Think Exam is becoming New Age Assessment Software for Recruitment Solutions. Read the full article here. Source: about 2 years ago

• How to choose the best Online Exam Software for your Institute?

  To understand the concept of online exam software, it is necessary to know about the emergence of the online exam. After digitization, the conventional form of the exam was fading away. The advent of the online exam came when there was a massive requirement of online examination around the globe. Also, it maintained the authenticity of the exam. Source: over 2 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago