Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Sophos
Kaspersky Endpoint Protection
SentinelOne
ngrok
Trend Micro
Harmony Endpoint
Symantec Endpoint Encryption
Secureworks Red Cloak MDR
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zoho Desk SophosNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Sophos should be more popular than Zoho Desk. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
I found 2 websites after searching for hitamnpro, I have no idea which one is the real one, sophos.com or hitmanpro.com, would appriciate some help if you guys know the real website. Source: 11 months ago
I've read through a couple of threads on sophos.com, but I'm still not grasping it. Source: over 2 years ago
Don't use any Chromium based browsers or just add sophos.com and your XG IPs to the security exclusions in the browsers. There are tracking cookies builtin ont he products so the browsers do cause some issues. Source: over 2 years ago
With the amount of Ransomware attacks on the rise and all the buzz around it, hackers see a gold mine in phishing. Every MSP out there should be offering standalone phishing protection, detection and response solutions like those at... proofpoint.com / mimecast.com / phishprotection.com / sophos.com / cofense.com. Source: almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Kaspersky Endpoint Protection - Kaspersky offers security systems designed for small business, corporations and large enterprises.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
SentinelOne - Autonomous endpoint protection platform
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
ngrok - ngrok enables secure introspectable tunnels to localhost webhook development tool and debugging tool.