Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, ngrok seems to be a lot more popular than Zoho Desk. While we know about 377 links to ngrok, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
There are several tools that allows tunneling like ngrok or tunnelmole, however, best option is actually Cloudflare. It's free for small amounts of traffic, and works best in docker environment. - Source: dev.to / about 4 hours ago
To make your voice assistant accessible from the internet, you can use a tool called Ngrok. Ngrok allows you to expose your local Laravel server to the internet. Run the command below in your project's root directory. - Source: dev.to / 5 days ago
Before configuring our Kubernetes cluster, we needed to install the ngrok Ingress Controller so we could use ngrok to provide ingress to our application. Ingress is "an API object that manages external access to the services in a cluster.". - Source: dev.to / 5 months ago
Project setup and dependency installation. After setting up your Node.js project, on your terminal run npm I googleapis to install googleapis from npm. Add the credentials you created to your .env file: GOOGLE_CLIENT_ID, GOOGLE_CLIENT_SECRET, GMAIL_REDIRECT_URL(during OAuth authentication, google will call this endpoint with the authentication code if successful). The redirect url needs to be a live url on your... - Source: dev.to / 16 days ago
Before we start, ensure you have: Install termux in your device Create a ngrok account ngrok Basic knowledge of terminal commands. - Source: dev.to / 21 days ago
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