Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
SentinelOne
Kaspersky Endpoint Protection
Sophos
Symantec Endpoint Encryption
Harmony Endpoint
ngrok
CrowdStrike Falcon Complete
Secureworks Red Cloak MDR
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zoho Desk SentinelOneNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
SentinelOne might be a bit more popular than Zoho Desk. We know about 1 link to it since March 2021 and only 1 link to Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
SentinelOne | Backend Developers | Remote (US) | Full-Time | https://sentinelone.com After the successful launch of the new Singularity Marketplace, we are looking for an exceptional engineer to join our small Apps engineering team in the United States. We want somebody that has been in the trenches working with medium/big systems, loves functional programming (even if is afraid to say that loudly) and has a solid... - Source: Hacker News / about 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Kaspersky Endpoint Protection - Kaspersky offers security systems designed for small business, corporations and large enterprises.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Sophos - Sophos develops products for communication endpoint, encryption, network security, email security and mobile security.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Symantec Endpoint Encryption - Symantec Endpoint Encryption protects the sensitive information and ensure regulatory compliance with strong full-disk and removable media encryption with centralized management.