Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
ShareX
Greenshot
LightShot
Snagit
OBS Studio
Snipping Tool
PicPick
FastStone Capture
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zoho Desk ShareXNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, ShareX seems to be a lot more popular than Zoho Desk. While we know about 271 links to ShareX, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
ShareX (https://getsharex.com/) doesn't have quite this nice UX but it's free. I often use it alongside browser dev tools. Here's a screenshot of me measuring this comment box https://i.imgur.com/yoTHbzq.png. - Source: Hacker News / 3 months ago
ShareX will run on that machine no problem. Open-source & free. Https://i.imgur.com/KQAoDin.jpg. Source: 6 months ago
ShareX [1] is my other "must install" app. I never would have guessed how much my branch of engineering consists of "take a screenshot and draw lines, arrows and circles on it." Being able to customize my workflow to do all of that is really great. [1] https://getsharex.com/. - Source: Hacker News / 9 months ago
ShareX - The best free and open source screenshot tool for Windows (getsharex.com). Source: 11 months ago
Incase you are having a hard time with sharing screenshots use this https://getsharex.com/. Source: 11 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Greenshot - Greenshot is a free and open source screenshot tool that allows annotation and highlighting using the built-in image editor.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
LightShot - The fastest way to take a customizable screenshot.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Snagit - Screen Capture Software for Windows and Mac