Zoho Desk VS LightShot

Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

LightShot Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

LightShot mentions (48)

• Im curious

  Okay...from now on as soon as I see someone that takes hoi4 pics with PHONE I'm gonna give them this... https://app.prntscr.com/en/index.html download this shit and never use your phone to take pics of your monitor... Source: 10 months ago

• Crispy ship after being directly beside a reactor failure 🤌

  Https://app.prntscr.com/en/index.html Do yourself a favor and get a screenshot tool and display your freshly crisped ships in full quality. Source: 11 months ago

• underrated internet “hacks”

  You can use Lightshot Screenshot in Mac and Windows. Https://app.prntscr.com/en/index.html. Source: about 1 year ago

• If you use print screen for captures for any reason.

  I came across this tool a few days ago and its pretty awesome so I just wanted to share, im sure there are others out there but for thoes that don't have and could use it's called Farlight. It lets you take a customizable screenshot with a border drag feature and save just the area you want to capture. Before I was using print screen and had to load it in gimp to crop it and scale it to size. Source: about 1 year ago

• Screenshots from phone cameras are now banned.

  I highly recommend LightShot for Mac and Windows. It lets you choose which part of the screen to capture and adjust if you messed up; save or clipboard it; and doodle, add arrows, highlight, and add text without having to bring it into Paint first! Source: about 1 year ago