Zoho Desk VS Price2Spy
Compare Zoho Desk VS Price2Spy and see what are their differences
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks.
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Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Price2Spy
Hull
SAP Crystal Reports
Drmetrix
Bot Analytics
Skuuudle
Prisync
9Lenses
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
A highly-specialized online tool, Price2Spy is launched back in 2011 and is now used by more than 680 companies of all sizes, worldwide.
It helps eCommerce professionals to monitor, track and analyze their competitors' or retailers' product pricing and availability. Users are offered both pricing acquisition as well as multiple reporting mechanisms for analyzing data.
Price2Spy is based on 4 main mechanisms (price comparison, price change alerts, pricing analytics, and repricing), it provides essential aid – both in everyday pricing operations (an email alert each time it detects a price or availability change) and in strategic decision-making.
With advanced features like B2B price checks (prices protected by username/password), in-cart price capturing, and stealth IP monitoring, it represents a state-of-the-art solution when it comes to price monitoring.
Price2Spy is even capable of monitoring websites that are built to shield off monitoring applications. You can virtually see the pricing of your competition even if their websites don’t want to be monitored.
The Repricing module enables you to define your own pricing strategies identity which products can go up / down in price, and get these prices changed in your online store.
There is little to be done from your end to get the system up and running. Price2Spy offers tutorials, demos, and online support to help users along the way.
Zoho Desk Price2SpyNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Hull - The engagement layer for the internet. Hull is a platform that offers identity management, user engagement, segmentation and targeted messaging for your app.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
SAP Crystal Reports - SAP Crystal Reports offers easy-to-use BI and reporting tool to design and deliver meaningful business reports.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Drmetrix - DRMetrix is the first 24/7 commercial monitoring platform designed for the direct response television industry