Software Alternatives, Accelerators & Startups

Price2Spy VS Zendesk

Compare Price2Spy VS Zendesk and see what are their differences

Price2Spy logo Price2Spy

Price2Spy is a price monitoring, pricing analytics, and repricing tool, meant to help eCommerce professionals keep an eye on their competitors or retailers.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Price2Spy Landing page
    Landing page //
    2023-08-03

A highly-specialized online tool, Price2Spy is launched back in 2011 and is now used by more than 680 companies of all sizes, worldwide.

It helps eCommerce professionals to monitor, track and analyze their competitors' or retailers' product pricing and availability. Users are offered both pricing acquisition as well as multiple reporting mechanisms for analyzing data.

Price2Spy is based on 4 main mechanisms (price comparison, price change alerts, pricing analytics, and repricing), it provides essential aid – both in everyday pricing operations (an email alert each time it detects a price or availability change) and in strategic decision-making.

With advanced features like B2B price checks (prices protected by username/password), in-cart price capturing, and stealth IP monitoring, it represents a state-of-the-art solution when it comes to price monitoring.

Price2Spy is even capable of monitoring websites that are built to shield off monitoring applications. You can virtually see the pricing of your competition even if their websites don’t want to be monitored.

The Repricing module enables you to define your own pricing strategies identity which products can go up / down in price, and get these prices changed in your online store.

There is little to be done from your end to get the system up and running. Price2Spy offers tutorials, demos, and online support to help users along the way.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Price2Spy

$ Details
paid Free Trial $26.95 / Monthly (Basic plan, up to 100 URLs (max. 80 sites))
Platforms
Browser Windows Android iOS Web REST API Google Chrome Linux Mac OSX Shopify Magento WooCommerce Firefox Safari iPhone Internet Explorer BigCommerce

Price2Spy videos

Full Scope of Price2Spy Services

More videos:

  • Tutorial - Price2Spy introduction - how to monitor your competitor prices
  • Tutorial - Price2Spy tutorial #16 - Product data extraction (aka: Crawl services)
  • Tutorial - Price2Spy Tutorial #9 - Capturing more than just product price

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Price2Spy and Zendesk)
Data Dashboard
100 100%
0% 0
Customer Support
0 0%
100% 100
eCommerce Tools
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Price2Spy and Zendesk

Price2Spy Reviews

Top 15 Price Monitoring Tools For E-Commerce In 2022
Price2Spy is an e-commerce price monitoring tool for small and large online retailers. The system includes capabilities for tracking, monitoring, and analyzing rival prices. The platform offers the following services:
Source: adscale.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Price2Spy mentions (0)

We have not tracked any mentions of Price2Spy yet. Tracking of Price2Spy recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Price2Spy and Zendesk, you can also consider the following products

Hull - The engagement layer for the internet. Hull is a platform that offers identity management, user engagement, segmentation and targeted messaging for your app.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SAP Crystal Reports - SAP Crystal Reports offers easy-to-use BI and reporting tool to design and deliver meaningful business reports.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Drmetrix - DRMetrix is the first 24/7 commercial monitoring platform designed for the direct response television industry

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!