Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
No features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Podcastle seems to be a lot more popular than Zoho Desk. While we know about 11 links to Podcastle, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Just download the audio and upload it to tools like https://podcastle.ai/ or https://www.descript.com/ and they will transcription for you. Source: 11 months ago
Make sure to stay tuned for an array of exciting updates as Podcastle leads the charge in revolutionizing the podcasting landscape through the unparalleled capabilities of AI. Together, we are shaping the future of podcasting! ποΈπ‘π. Source: 11 months ago
I'd be interested in a watch along but being in the EU I assume times won't work. Have y'all tried https://podcastle.ai for editing/recording? Know a few people using it now and they say it makes the process much easier. Source: about 1 year ago
Thanks, that's much more helpful than most. I got a higher-quality microphone and will not continue to use podcastle.ai, which was supposed to clean everything up and make it pleasant. I should have paid more attention to the garbage coming out of it. Thanks! Source: about 1 year ago
Podcastle is an AI tool for studio-quality recording from your computer. Podcastle help builds next-generation audio content creation and editing tools. - Source: dev.to / about 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Transcri.io - Online Sofware (SaaS) for Audio Transcription and Subtitle Generation | Powered by Artificial Intelligence
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Audext - Use online audio to text converter to transcribe any voice recording in minutes.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
SpeechText.ai - AI software for speech to text conversion and audio/video transcription. Get accurate results using domain-specific speech recognition technology!