Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
OpenWrt
MikroTik RouterOS
pfSense
OPNsense
VyOS
Gargoyle
IPFire
AdvancedTomato
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zoho Desk OpenWrtNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, OpenWrt seems to be a lot more popular than Zoho Desk. While we know about 103 links to OpenWrt, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
If your current router supports a custom firmware like openWRT then you could do this without having to buy a new one. Source: 5 months ago
Unfortunately, I can't create an account via Github on the openwrt site. Source: 7 months ago
Anyone else having trouble reaching openwrt.org right now? I can't get the forums, main page or downloads. I've done plenty of troubleshooting and there isn't anything else on my network having trouble reaching anything else on the internet. Source: 8 months ago
On the router. openwrt.org has lots of great documentation that lays out exactly what you're looking for and then some. Source: 11 months ago
Is the Verizon one a combined modem/router? If you want to add your own router, you might have to call them and ask them to put it into bridged mode. I like OpenWRT because it gives you a lot of customization options. I've just been running it on an old TP-Link Archer C7 for the past 5 years or so and I haven't had any issues, but that's ancient hardware now. Source: 11 months ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
MikroTik RouterOS - The main product of MikroTik is a Linux-based operating system known as MikroTik RouterOS.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
pfSense - pfSense is a free and open source firewall and router that also features unified threat management, load balancing, multi WAN, and more
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
OPNsense - OPNsense® you next open source firewall. Free Download. High-end Security Made Easy™. Offers Intrusion Prevention, Captive Portal, Traffic Shaping and more.