Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Next.js seems to be a lot more popular than Zoho Desk. While we know about 923 links to Next.js, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Next.js has long cemented itself as one of the front runners in the web framework world for JavaScript/TypeScript projects so we’re going to be using that. More specifically we’re going to be using V14 of Next.js which allows us to use some exciting new features like Server Actions and the App Router. - Source: dev.to / about 20 hours ago
Web frameworks like Next.js will usually include this feature, but do check that they set the caching headers correctly! - Source: dev.to / 3 days ago
Vite and Next.js are both top 5 modern development framework right now. They are both great depending on your use case so we’ll discuss 4 areas: Architecture, main features, developer experience and production readiness. After learning about these we’ll have a better idea of which one is best for your project. - Source: dev.to / 3 days ago
> It’s important to be aware of what you are getting if you go with React, and what you are getting is a far cry from what a framework would offer, with all the corresponding pros and cons. Would you like to elaborate on that? In my experience, with something as great, size/ecosystem-wise as React, there will almost always be at least one "mainstream" package for whatever you might want to do with it, that... - Source: Hacker News / 7 days ago
Cheryl Murphy is not only a dedicated full-stack web developer skilled in technologies like React, Next.js, and NestJs but also a community-driven professional who recently took on the role of volunteer project team lead at Web Dev Path. With a dual Bachelor's degree in Computing and Chemical Engineering from Monash University, Cheryl’s journey in tech is marked by a passion for building accessible solutions and a... - Source: dev.to / 13 days ago
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