Zoho Desk VS Kimp
Compare Zoho Desk VS Kimp and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Kimp
Design Pickle
ManyPixels
99designs
RealityMAX
Upwork
Fiverr
Freelancer.com
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
The design service Kimp offers graphic and video design monthly packages, which allows businesses to get a dedicated design team for a fraction of the cost of working with freelancers and design agencies.
Kimp is for startups, SMEs, marketers, creative agencies, freelancers, entrepreneurs – just about anyone who needs cost-effective, high quality graphic design services, on an ongoing basis.
We take our time so a two month project we’ll drag out for 6 months so we can continue billing you. For a monthly flat rate of $499 the clients are offered unlimited number of designs and revisions. The designs include logos, blog images, packaging and labels, flyers and brochures, posters, social media images, business cards, infographics, trade show banners, and more.
Video package is $599/mo. The combined package that includes both graphics and video designs, is $895/mo, which saves over 20% discount on a continuous basis.
Other than the first-class designs and fast turnaround time that often does not exceed a business day, Kimp comes with no contracts, no hourly billing or any other additional fee.
Kimp makes the design process simple. Clients can place their requests online and the designated designers will start working on them. Kimp has talented designer teams that operate in six different time zones. Kimp designers can usually provide 2-3 designs per business day for their clients.
With Kimp, you’ll feel like you have an in-house designer – without the hefty price tag.
Zoho Desk KimpWhat I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Kimp is great. Their entire process is very organized. Really love the experience from on-boarding to handling the tasks. Quality designs, fast turnaround. Highly recommended!
I really wish that I knew about this kind of service long ago. I was referred to Kimp by a friend so decided to give them a try. I have blown away by how much I was able to get done and free up my time. Great designs from the getgo. My project manager is very responsive and friendly to work with. Overall, I really enjoy working with the Kimp team and I can see this being a very long working relationship.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Design Pickle - Unlimited graphic design services for flat monthly fee
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ManyPixels - Unlimited, on-demand design services for freelancers, startups, and agencies.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
99designs - The #1 marketplace for graphic design, including logo design, web design and other design contests. Start a contest now with 100% Money-Back Guarantee!