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Kimp VS Zendesk

Compare Kimp VS Zendesk and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Kimp logo Kimp

Kimp is an unlimited design company, specializing in graphic design (including print and digital designs, custom illustrations, landing page designs and email designs) and video design.
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
  • Kimp Landing page
    Landing page //
    2023-05-24

The design service Kimp offers graphic and video design monthly packages, which allows businesses to get a dedicated design team for a fraction of the cost of working with freelancers and design agencies.

Kimp is for startups, SMEs, marketers, creative agencies, freelancers, entrepreneurs – just about anyone who needs cost-effective, high quality graphic design services, on an ongoing basis.

We take our time so a two month project we’ll drag out for 6 months so we can continue billing you. For a monthly flat rate of $499 the clients are offered unlimited number of designs and revisions. The designs include logos, blog images, packaging and labels, flyers and brochures, posters, social media images, business cards, infographics, trade show banners, and more.

Video package is $599/mo. The combined package that includes both graphics and video designs, is $895/mo, which saves over 20% discount on a continuous basis.

Other than the first-class designs and fast turnaround time that often does not exceed a business day, Kimp comes with no contracts, no hourly billing or any other additional fee.

Kimp makes the design process simple. Clients can place their requests online and the designated designers will start working on them. Kimp has talented designer teams that operate in six different time zones. Kimp designers can usually provide 2-3 designs per business day for their clients.

With Kimp, you’ll feel like you have an in-house designer – without the hefty price tag.

  • Zendesk Landing page
    Landing page //
    2022-03-08

Kimp features and specs

  • Easy to Set-up and use: On-boarding is very easy and can get started right away
  • Free Trial: Offer 7-days free trial to get a taste of first-rate graphic designs and friendly service

Zendesk features and specs

No features have been listed yet.

Kimp videos

+ Add

Kimp Promo

More videos:

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Kimp and Zendesk)

Kimp

Zendesk

Design Tools
100 100%
Design Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
Design As A Service
100 100%
Design As A Service
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Kimp and Zendesk

Kimp Reviews

  1. Great service, very happy!

    Kimp is great. Their entire process is very organized. Really love the experience from on-boarding to handling the tasks. Quality designs, fast turnaround. Highly recommended!

    🏁 Competitors: Design Pickle, Penji, ManyPixels, Graphics Zoo, Flocksy
    👍 Pros:    Very organized structure
  2. Amazing service!!

    I really wish that I knew about this kind of service long ago. I was referred to Kimp by a friend so decided to give them a try. I have blown away by how much I was able to get done and free up my time. Great designs from the getgo. My project manager is very responsive and friendly to work with. Overall, I really enjoy working with the Kimp team and I can see this being a very long working relationship.

    👍 Pros:    Can outsource all my design requirement so i can focus on scaling my business|Great quality designs from the getgo, they nail most of the designs in the first attempt.|Very responsive and friendly project manager|Followups from management team|Very affordable|Fast turnarounds
    👎 Cons:    Nothing i can think of at the moment, they are really like part of my team
10 Design Pickle Alternatives
Pricing: The Graphics plan starts at $499 per month and includes unlimited requests and modifications, no contract, and free stock images. The Video and Graphics + Video subscriptions cost $599 and $895 per month and include extra capabilities that will undoubtedly boost your content marketing. Furthermore, if you are using Kimp for the first time, you will receive a 50%...
Source: www.reelunlimited.com
7 Design Pickle Alternatives That Offer Better Designs at Cheaper Price
Kimp offers a range of unlimited designs from logos, infographics to your campaign banners on social media and blog images. Their services are aimed at entrepreneurs, marketers, agencies, and small business owners. You can get their cost-effective solution without the need to recruit freelancers or hire designers.
Source: digifloat.io
10 Affordable Alternatives to DesignJoy
Kimp banks on its reliability and affordability to give you whatever designs you need. For starters, its website lists some 50 design types they can do – from book covers to billboards, and newsletters to even NFT designs. It’s a service suitable for small and big companies alike. When we say big, count in clients like Harley-Davidson (big bikes) and New York University (big...
Source: www.webdesign-inspiration.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kimp mentions (0)

We have not tracked any mentions of Kimp yet. Tracking of Kimp recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
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What are some alternatives?

When comparing Kimp and Zendesk, you can also consider the following products

Design Pickle - Unlimited graphic design services for flat monthly fee

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

99designs - The #1 marketplace for graphic design, including logo design, web design and other design contests. Start a contest now with 100% Money-Back Guarantee!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ManyPixels - Unlimited, on-demand design services for freelancers, startups, and agencies.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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