Software Alternatives & Reviews

Kimp VS Freshdesk

Compare Kimp VS Freshdesk and see what are their differences

Kimp logo Kimp

Kimp is an unlimited design company, specializing in graphic design (including print and digital designs, custom illustrations, landing page designs and email designs) and video design.
Visit Website

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • Kimp Landing page
    Landing page //
    2023-05-24

The design service Kimp offers graphic and video design monthly packages, which allows businesses to get a dedicated design team for a fraction of the cost of working with freelancers and design agencies.

Kimp is for startups, SMEs, marketers, creative agencies, freelancers, entrepreneurs – just about anyone who needs cost-effective, high quality graphic design services, on an ongoing basis.

We take our time so a two month project we’ll drag out for 6 months so we can continue billing you. For a monthly flat rate of $499 the clients are offered unlimited number of designs and revisions. The designs include logos, blog images, packaging and labels, flyers and brochures, posters, social media images, business cards, infographics, trade show banners, and more.

Video package is $599/mo. The combined package that includes both graphics and video designs, is $895/mo, which saves over 20% discount on a continuous basis.

Other than the first-class designs and fast turnaround time that often does not exceed a business day, Kimp comes with no contracts, no hourly billing or any other additional fee.

Kimp makes the design process simple. Clients can place their requests online and the designated designers will start working on them. Kimp has talented designer teams that operate in six different time zones. Kimp designers can usually provide 2-3 designs per business day for their clients.

With Kimp, you’ll feel like you have an in-house designer – without the hefty price tag.

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Kimp features and specs

  • Easy to Set-up and use: On-boarding is very easy and can get started right away
  • Free Trial: Offer 7-days free trial to get a taste of first-rate graphic designs and friendly service

Freshdesk features and specs

No features have been listed yet.

Kimp videos

Kimp Promo

More videos:

Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Kimp and Freshdesk)
Design Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Design As A Service
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

Share your experience with using Kimp and Freshdesk. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Kimp and Freshdesk

Kimp Reviews

  1. Great service, very happy!

    Kimp is great. Their entire process is very organized. Really love the experience from on-boarding to handling the tasks. Quality designs, fast turnaround. Highly recommended!

    👍 Pros:    Very organized structure
  2. Amazing service!!

    I really wish that I knew about this kind of service long ago. I was referred to Kimp by a friend so decided to give them a try. I have blown away by how much I was able to get done and free up my time. Great designs from the getgo. My project manager is very responsive and friendly to work with. Overall, I really enjoy working with the Kimp team and I can see this being a very long working relationship.

    👍 Pros:    Can outsource all my design requirement so i can focus on scaling my business|Great quality designs from the getgo, they nail most of the designs in the first attempt.|Very responsive and friendly project manager|Followups from management team|Very affordable|Fast turnarounds
    👎 Cons:    Nothing i can think of at the moment, they are really like part of my team

10 Design Pickle Alternatives
Pricing: The Graphics plan starts at $499 per month and includes unlimited requests and modifications, no contract, and free stock images. The Video and Graphics + Video subscriptions cost $599 and $895 per month and include extra capabilities that will undoubtedly boost your content marketing. Furthermore, if you are using Kimp for the first time, you will receive a 50%...
7 Design Pickle Alternatives That Offer Better Designs at Cheaper Price
Kimp offers a range of unlimited designs from logos, infographics to your campaign banners on social media and blog images. Their services are aimed at entrepreneurs, marketers, agencies, and small business owners. You can get their cost-effective solution without the need to recruit freelancers or hire designers.
Source: digifloat.io
10 Affordable Alternatives to DesignJoy
Kimp banks on its reliability and affordability to give you whatever designs you need. For starters, its website lists some 50 design types they can do – from book covers to billboards, and newsletters to even NFT designs. It’s a service suitable for small and big companies alike. When we say big, count in clients like Harley-Davidson (big bikes) and New York University (big...

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Kimp mentions (0)

We have not tracked any mentions of Kimp yet. Tracking of Kimp recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Kimp and Freshdesk, you can also consider the following products

Design Pickle - Unlimited graphic design services for flat monthly fee

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

99designs - The #1 marketplace for graphic design, including logo design, web design and other design contests. Start a contest now with 100% Money-Back Guarantee!

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

ManyPixels - Unlimited, on-demand design services for freelancers, startups, and agencies.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.