Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, KBMax seems to be a lot more popular than Zoho Desk. While we know about 57 links to KBMax, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk โ Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
KBMax visual setup software is the best answer for firms looking to streamline their sales process. Our application provides seamless integration of Kinetic with CPQ, making it easier than ever to configure, price, and quote items precisely and rapidly. Contact us today at kbmax.com to learn how we can help you take your business to the next level. Source: 10 months ago
KBMax CPQ Configure, Price, Quote is changing the e-commerce market. CPQ can handle complex business rules, 2D and 3D visualization, real-time pricing, CAD automation, and website embedding. With the help of CPQ, you can shorten the sales cycle and more effective production processes. To know more, visit kbmax.com. Source: 11 months ago
CPQ (configure, price, quote) is a tool that helps businesses streamline sales processes by configuring, pricing, and quoting complex products. It provides sales representatives with the tools to produce customized offers and proposals for the client and also automates the generation of accurate quotes. Visit kbmax.com if you want to use the CPQ system to empower the sales process. Source: 11 months ago
A 3D CPQ solution combines product configuration, pricing, and quoting capabilities with interactive 3D visualization. With the help of 3D CPQ, you can streamline the sales process and produce precise pricing. KBMax provides you best 3D CPQ software that helps to visualize the final product and reduce the risk of quoting errors. Visit kbmax.com for additional information. Source: 11 months ago
KBMax 3D CPQ is a next-generation solution that helps businesses streamline their sales and product configuration processes. With this tool, the customer can virtually see the product, which helps to understand any product better. If you want to know more detail about and to configure, price, quote any product in a 3D manner, visit kbmax.com. Source: 12 months ago
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